Sam Varghese Got It Wrong?

On the 10th of February I updated my original “Is Canonical becoming the new Microsoft?” post to make it clearer that what I was actually asking was about whether the company is becoming the next organisation that we love to hate because of the increasing level of criticism aimed at it and it’s flagship product Ubuntu.

Today, the 15th February, Sam Varghese has written about a conversation iTWire have had with Mark Shuttleworth regarding my original post. Unfortunately not only does he seem to have missed the point of that original post, but he also writes as though I was making an accusation or statement rather than asking a question:

“He was responding to queries from iTWire about a recent blog post that has claimed Canonical is becoming the new Microsoft.”

He goes on to list some of the points I made:

The blog post had listed a number of reasons why the writer thought Ubuntu was allegedly becoming the new Microsoft: the inclusion of Mono as a default; the creation of Ubuntu One, a proprietary software repository; removing the GIMP and other applications from Ubuntu; changing the default search engine to Yahoo!; discussion about what proprietary applications should be included in the Ubuntu repositories; and the appointment of Matt Asay as chief operating officer.

Please, let’s get this straight. I have noteworthy opinions on one or two of the points I mentioned, but that was not the point of the post. They were supposed to be taken as examples of a collection of decisions that are apparently, in various quarters, providing the fuel for an increase of criticism overall.

Personally I really am not bothered about the Gimp being removed (it is easy to install), nor OpenOffice.org from the UNR (I actually install the desktop edition on my netbook anyway), nor am I upset about Ubuntu One; it’s an interesting solution, I use it sometimes myself and I’m sure a Windows version will be most welcome by many around the globe. Neither am I bothered about the Yahoo search thing (If Canonical can get money from Microsoft then that’s just funny IMHO), and I was actually pleased about Matt Asay’s appointment; he will bring a wealth of commercial experience, a good dose of much needed sales & marketing skills to the operation and I’m sure much more besides.

Sam also didn’t mention any of this from my original post:

I really like Ubuntu. I use it everywhere, I help in the Ubuntu-uk irc channel when I can and we [our company] promote Ubuntu to our customers and I [as an individual] to friends and family.

What concerns me is not any particular item in the list above: some I care about, others I do not; as I am sure many of you will do too. It is the increasing volume of criticism and vitriol as a whole. It is getting louder. This, I believe, is indicative of a turning tide that, if we are not careful, will result in Ubuntu losing popularity and more of the FOSS community exercising it’s freedom.

I did not claim Canonical was becoming the new Microsoft. I asked if it might be. I also (admittedly not very clearly on my first pass) was interested in the reasons why Canonical/Ubuntu is getting more criticism directed at it at a time when it is becoming more successful and more important and was hoping to solicit some ideas and opinion as to how we could stop that increasing criticism and prevent what seems to be a fairly common occurrence with big and successful companies; we are even seeing it with Google now. Ubuntu/Canonical is built on very different principles to traditional commercial enterprises, so could we, as the community, come up with any ideas to prevent the “love-to-hate” syndrome?

I don’t read iTWire much. I only noticed this post from Sam as I had a couple of referred clicks to this blog today and was interested in where they were coming from.

Sam, your article paints me with a brush which I do not believe to be fair or accurate.

Idiot goes Open Source

It seems that even the cat is using Ubuntu… the kids have seemingly seamlessly adapted to Open Source Software. My computer has also taken sides and is so slow it’s definitely trying to tell me something. Finally I’ve admitted defeat and have had to ask Al to make the change, with one caveat – that I can still use iTunes. A robotic sounding “virtual machine” is apparently the answer – it will pretend to run Windows in a little bit of Bill-space and iTunes will be none the wiser that I’ve actually left the Dark Side at last.

I know my new look will take some getting used to and I just have to get familiar but it definitely feels quite different. The icons look more home-made and the whole thing seems less slick. I keep repeating “Kill Bill” and “It’s Free”. I know I will get used to it but at the mo I could almost say I felt sad although probably remembering the “helpful” paperclip will remedy that – Yes, that’s done it – I will give it a chance.

=============================================================

This is an excerpt from my ramblings on going over to Open Source Software. My husband (The Open Sourcerer) has persuaded me to put it on here but I’ve really no idea why. He said “people will be interested, you’ll be surprised.”

….surely they have better things to do??? I’d be interested in the work/chore that is so bad you’d rather read this than do it.

Miserware Energy Saving Software now cross-platform

Perhaps you will recall the Miserware power saving software I blogged about last year?

I’m still running it on all of my machines here and it has been great – I really don’t notice it at all. It just sits in the background and according to the logs is saving between ~20% & ~60% power consumption by my various CPUs. And that’s just what it should do.

Miserware have just (18th Jan 2010) started a new trial programme to celebrate the introduction of the first Beta of the power saving software for that [ahem] other OS, Windows. The trial itself and entry into a competition to win iPod Nanos or Asus PCs is open from today and the Micromiser software is available for: Vista, Windows 7, Windows XP, Debian 4.0, 5.0, unstable, Fedora 8, 9, 10, 11, RHEL 4.7, 5.3, SLES 10 and Ubuntu 7.04, 8.04, 8.10, 9.04, 9.10.

If you want to try it out and join in the trial and competition just follow this link to sign up.

Note: Do please note that (on Linux at least – am not sure about Windows as I don’t use it) there is a script you should run after installation called mw-feedback. It sends back textual information about your hardware. This is a plain text file of mine for Lobsang so you can see what it contains. The purpose is so they can identify any hardware issues with the beta software and also verify the widest range of solutions for which the product is suitable.

Our Windows 7 Special Offer

This post is a “reprint” of an email we have just sent to the subscriber list for our Liberation newsletter. The audience is largely UK based businesses and public sector organisations. Should you wish to receive Liberation, you can subscribe here and please feel free to pass it on.


Today, Microsoft invite you to part with your hard-earned cash and upgrade your computers to Windows 7®. If you are one of the majority still using Windows XP, then moving to Windows 7 may not be a pleasant or inexpensive task…

Surprisingly there isn’t actually a way to upgrade your computer from Windows XP to Windows 7 in the traditional sense. You’ll need to back up all your data, re-format the hard-drive and start again from scratch.

Windows doesn’t store your documents, personal information, historical data, emails, passwords, cookies, preferences, settings etc. in one place. So backing up and rebuilding Windows computers is a very time-consuming and complicated process:

  • Work our how many licenses you need then go and pay for them
  • Buy some new storage for all the temporary backup space you’ll need
  • Back up everything on every computer
  • Install the basic operating system
  • Find and install the right hardware drivers for your machine(s). Much hardware may not yet have suitable Windows 7 drivers
  • Register and Activate each new computer, requires you to have network access
  • Find all the disks and license keys for the applications you use, then re-install them. If they are still compatible that is
  • Install & configure the drivers and software for printers and other peripherals. Many peripherals may also not yet have suitable drivers
  • Copy your data and settings etc. back to all the right places on the new system.

Plan for this process taking anywhere between 4 and 8 hours for each and every computer you have.

Gartner estimates that real migration costs will be between $1,035 & $1,930 per user from Windows XP to Windows 7.

Why can’t I upgrade?

Windows 7 Upgrades

Windows 7 Upgrades

That is a good question, and one that we have not seen a good answer to. Walt Mossberg of the Wall Street Journal asked Microsoft about upgrade paths and was sent this matrix showing all the different ways you can’t upgrade from other versions of Windows to Windows 7 (Blue = No upgrade, rip out and replace. Green = in-place upgrade).

Microsoft have also provided a document explaining the same thing in words. There is no upgrade path from any of the following operating systems:

Windows 95, Windows 98, Windows Millennium Edition, Windows XP, Windows Vista® RTM, Windows Vista Starter, Windows 7 M3, Windows 7 Beta, Windows 7 RC, or Windows 7 IDS, Windows NT® Server 4.0, Windows 2000 Server, Windows Server® 2003, Windows Server 2008, or Windows Server 2008 R2.

That’s a complete mess. What can I do then?

You could do nothing and stay on Windows XP for as long as possible. Although we think this will be a very popular choice, staying on a nearly 10 year old OS probably isn’t the best policy for a forward thinking organisation.

You do have a choice

Ubuntu Solution Provider

As you are going to have to rip out and replace your computers’ operating systems anyway, now is a real Carpe Diem opportunity to investigate an alternative (or two) whilst considering your options.

The Open Learning Centre recommends that your organisation investigates the many benefits offered by a modern Linux-based desktop operating system such as Ubuntu. As an authorised Ubuntu partner we can help your organisation with evaluation, installation, testing, migration, implementation, training and support services.

Ubuntu Desktop

Ubuntu Desktop

Ubuntu is a modern, stable, reliable and secure computing platform that includes most of the applications we all use every day, such as a compatible office suite (Word-processing, Spreadsheets, Presentations) OpenOffice.org, email and calendaring, web browsing and image manipulation tools.

Best of all, Ubuntu is free:

Ubuntu is and always will be free of charge. You do not pay any licensing fees. You can download, use and share Ubuntu with your friends, family, school or business for absolutely nothing.

The retail price for a single Windows 7 Professional license is £219.99 and it’s £229.99 for the Ultimate version. This doesn’t include applications either.

Our Offer: On-Site Ubuntu Installation and Training

The Open Learning Centre will visit your premises, install Ubuntu on a suitable computer, and provide approximately 2-3 hours (i.e approx half a working day) of professional training and advice on Ubuntu for £229.991 (inc. VAT). An outline of the training is available on our website. Please contact us to book your Introduction to Ubuntu.

Open your mind to Open Source software today

1. Depending on your location we may need to charge extra for travelling expenses etc.

An Honest Windows 7 Review

I just read this excellent review of the Windows 7 Professional [sic] edition by Ramon Cahenzli. It’s really well written, especially as I assume English is not his native language, detailed, funny and very poignant.

I wish I’d written it. But then that would mean I’d have to buy Windows which isn’t something I really want or need to do.

Here’s a couple of quotes but do go and read it when you have a few minutes spare. You’ll remember why we use Ubuntu and other Free and Open Source software.

The Windows boot manager still believes that only one system needs to be installed on a machine. It flat out replaces any existing bootloader with itself, and then only displays Microsoft operating systems for booting…

… Windows Update wanted to install a few urgent updates. It downloaded the files and tried to install once. The installs all failed. It didn’t tell me why. The system log only showed “an error occurred while installing…”. I retried and one install went through, the other failed. After another try, all installs went OK and the system wanted a reboot…

…I don’t know how, but Microsoft managed to break ASCII text files. That’s an achievement.

On the new Windows 7 UI…

It’s like a room with 1960s spherical chairs (with orange cushions) placed around a 2008 Ikea living room table, on an 80s synthetic flokati rug

I must say I’d forgotten about all the reboots that you have to on Windows. Surely they could have fixed that by now?

My conviction that Windows is pants remains even with their new version. About the same release time a far better, more secure and more modern operating system will be released: Ubuntu 9.10. It will be free and available from here.

Don’t waste your money on Windows; seriously.

Don’t waste your money…

As a piece of software given to a human being, Windows 7 is a trap. It is full of non-free software, and you cannot follow your natural instinct to share and pass it on to your neighbor, otherwise you act against the law (and the license). By purchasing and using the system, you surrender much of your freedom and are under the control of a single company.

Pressure Mounts on Windows Tax?

I wonder…

Since I wrote about getting the Windows license fee refunded on my Asus 1008HA netbook here in the UK, there have been more examples where individuals have had some success.

First we had a story on slashdot in the USA that seemed to be inspired by my own:

Today Amazon credited my card with $65.45. After ordering an Eee PC 1005 HA from amazon.com, I asked them for a refund for the cost of Windows XP via the ‘Contact us’ form. At first they told me to cancel any items on my order that I wanted a refund for, but after I explained that XP was pre-installed on the machine they got it. They asked what the cost of the OS was, and I answered that I had no idea but that Amazon UK refunded £40.00. Within a few hours I got a response saying ‘I’ve requested a refund of $65.45 to your Visa card.’

Then we had some tales of difficulty in getting the refund from Amazon and Ebuyer, although I guess they will capitulate in the end as it seems the law is on our side:

If the retailer is awkward, then the way to a refund is avoid the trap of following the instructions in the EULA. Instead you request that the retailer replace the software with a version that isn’t ‘faulty’ (ie doesn’t have the additional terms and conditions imposed). You didn’t agree to them when you purchased the item and therefore they don’t form part of the contract of sale with the retailer.

The Sale and Supply of Goods to Consumers Regulations 2002 requires that the retailer replace the faulty item, or if that is impossible provide you with a refund. The Sale of Goods Act gives you the right to partially reject items. Essentially you assert your ’statutory rights’.

Simos Xenitellis writes about trying to acquire a machine sans Windows Tax. And finds a few locations. I note that the first comment to his post is suggesting he visit our own site http://nakedcomputers.org for more bare-metal suppliers.

It is very difficult to buy a computer without Windows (that is, to buy it with either Linux, FreeDOS or no OS) in the European market.

Why would you want to buy a laptop without pre-installed Windows?

1. Because you are simply not going to use Windows (for example, you plan to use a Linux distribution)
2. Because your school has an Developer Academic Alliance (formerly MSDN AA) with Microsoft and they provide the Windows software for you
3. Because your organisation has a company-wide agreement for Microsoft software, and you do not wish to pay twice for Windows.
4. Because you somehow have a Windows license or Windows package installation box already.

Sadly, when talking to the sales personnel of a manufacturer, it might look an easier strategy to just mention points 2 or 3. There is already some prior knowledge with the sales personnel that large organisations do not need the pre-installed Windows software.

And then we have Venkat Raghavan who has just bought an Asus 1005HA, again from Amazon, inspired by the earlier mentioned Slashdot article, and with not too much trouble has managed to get the Windows Tax refunded:

I’ve been a linux user for quite a while now. I looked to buy a netbook without Windows on it, but due to market conditions, that did not seem possible.

Based on this slashdot article, I went ahead and ordered the same item. (see my report on it here)

The first conversation was over the phone, which did not get me anywhere.

I had better luck over email. They offered me a refund of 10% on the price of the netbook, along with keeping Windows on it.

I however, asked again pointing to the slashdot article and after that they refunded me the price of Windows XP according to the article: $65.45

Thank you amazon for being so awesome!

That’s great. Congratulations on your perseverance and success.

Venkat also describes his experiences installing Ubuntu Netbook Remix and subsequently eeebuntu on his new machine here.

To wrap up this quick post, there is this very interesting news story/rumour about Asus being reported currently, I wonder if the message is finally getting through?

Awesome news from Engadget about the open source future of the next generation of Eee PCs. Their ’spies’ have uncovered information that the first Moblin-running Eee netbooks will be in stores come October. Asus, the Eee PC manufacturer, is apparently considering making open source OSes an option for all their netbooks in the future.

Please keep up the pressure dear readers. If you buy a computer where you do not “need” a Windows license, for whatever reason (see Simos’ suggestions for 4 of them above) then make sure you contact your supplier and request a refund. By all means use links and reports gathered around the ‘net to support your claim.

Hmmm, I think feel a new website idea brewing….

Amazon’s Windows Refund Helps the Earth

On the 21st July 2009 I reported how Amazon had made it really easy for me to reclaim the cost of the Windows XP license on a new Asus netbook. This was a very popular post for my humble blog; especially after appearing on Slashdot thanks to reader and Digital Tipping Point producer Christian Einfeldt.

As a quick digression, I decided to install the 3rd Alpha release of the forthcoming Ubuntu Karmic Koala (what will be 9.10) on my netbook and it is working very nicely. I have discovered one problem with my 3G modem (an Option iCON 225), but this is alpha software and helping to test and find bugs is what it’s all about. I’ve confirmed the bug on Launchpad and will hopefully be able to help diagnose and rectify the issue as the Karmic release progresses.

Back to the topic.

What perhaps wasn’t as clear as it could have been (apparent by some of the dodgy reporting elsewhere) was that the netbook was a prize I’d won for helping to get testers to a Beta trial of the Micromiser energy saving software, specifically written for Linux, by a company called Miserware. As I hadn’t bought it the first place the refund was sent back to Miserware, not to me. That was absolutely fine. It was the principle I was interested in, not really so much about the money. I had thought that should the refund come to me, I would donate it to a deserving (IMHO) FOSS project. I hadn’t decided on any one particular project though as I was doubtful I would get the cash anyway. But that was my basic idea.

When the refund went off to Miserware, I mailed them to let them know it was coming and why. I also mentioned that I had intended to donate the refund and that it might be an idea for them to consider too. A couple of days later they emailed me back to ask if I’d mind them donating it to something a bit different. Not a free software project but something more in keeping with their “green” credentials. Hey! It’s their money; who am I to dictate what they do with it?

I thought it would be good to show you where the Microsoft Tax has gone:

Dear Melissa,

Thank you.

Your support will help the Sierra Club continue its efforts to protect wild places and endangered species, confront global environmental challenges, and keep the pressure on politicians and corporations.

By supporting the Sierra Club online, you also become a member of the Club’s Online Community — helping to save paper and postage and enabling you to get the latest environmental news and information quickly. As a member of our Online Community you can help protect the environment by visiting the Sierra Club Action Center and sending personalized emails to key decision makers on important conservation issues. And, at our Online Member Center, you can subscribe to one of the Club’s email newsletters and electronic publications.

The Sierra Club has been devoted to protecting our natural heritage for over 100 years. And thanks to your support, we can continue to fight and protect our natural resources.

Thanks again.

Sincerely,

Carl Pope
Executive Director
Sierra Club

Please print or save this message for your personal records.

Name: Melissa Cameron
Amount: $67.58
Designation: Donation to the Sierra Club

The Sierra Club is:

America’s oldest, largest, and most influential grassroots environmental organization. Inspired by nature, we are 1.3 million of your friends and neighbors, working together to protect our communities and the planet.

I think that’s really cool. From over here in Europe, the USA isn’t exactly perceived as having a strong track record on green issues, although I’m sure that is going to change with the Bush era finally behind us. But nevertheless, it is great to see that there are organisations in the US that exist and promote the environmental agenda. If you’re a concerned American please go and stop by The Sierra Club and say hi… For all of us.

Windows is Dead (almost). Long Live Free & Open Source Software, i.e. Ubuntu

Finally.

My wife’s PC was the last bastion of proprietary software hell remaining in our home (and we have quite a few PCs). 2 days ago, Helen explained that she’d been having a nightmare with Windows. You’d start to login and immediately it would log you out again! Nice. And there was no easy way to prevent it. “Safe Mode” did the same thing. Very helpful – not. Googling threw up a lot of people with the same experience and some rather dodgy sounding workarounds to rectify the situation.

Helen has had a dual boot setup for a while, has been getting used to the nuances of Ubuntu and the Gnome desktop and is now fairly comfortable with it. So, rather than trying to fix an inherently broken OS we decided to make the switch. There was one caveat however; iTunes. Her work is a franchised music therapy business for elderly and disabled residential care homes. She uses a big iPod and iTunes to manage her many playlists etc., and all the music is in Apple’s lossless proprietary format. (I know, but I didn’t have an opportunity to suggest an alternative at the time…)

To make the move to Ubuntu as painless as possible I bought some more RAM and a 320GB HDD from Scan Computers to give her some more space and also just in case I ended up needing to do a fresh Windows install for a dual-boot setup. But my plan was to first of all attempt to use VirtualBox for the iTunes requirement. Unfortunately Wine didn’t seem like a viable option at this time.

After what seems like far too much effort, the iTunes Library is now hosted on our home server so it can be backed up easily. A VirtualBox (the closed source PUEL edition for USB passthrough) VM is running a fresh new install of XP and only iTunes, and it connects via a Samba share (Windows is configured to re-connect the network drive (Z:) on startup) to the music library.

The iTunes library was a complete PITA to move. There are lots of how tos and such like on the web but when it boils down to it, you need to check, very carefully, the structure in the iTunes Library.xml file so it matches the new location of the music itself. What didn’t help me was discovering, after several failed attempts, that iTunes at some stage in the past, had decided to create two complete “Compilation” and “Podcasts” directory structures, each with mostly different content, but some of it overlapping.

Essentially, the process is something like this:

  • Backup the whole library!
  • Create the new library location and copy in the data
  • Delete the *.itl files from the root of the iTunes library
  • Examine the iTunes Library.xml file and use a good editor/comparison tool to alter all the paths so they point to the correct locations in your new library structure
  • Fire up iTunes, edit the Music Library location to where the new one lives
  • Under the File menu (IIRC) you choose “import library” and point it at your modified iTunes Library.xml file
  • Cross your fingers, toes and anything else ;-)

Judicious use of that great comparison tool Meld and my eyeballs meant that finally I managed to restructure the library so it was consistent and not duplicated. I think that had it not been like this, my experience would not have been so bad or so lengthy, but iTunes will leave always a very nasty taste in my mouth. Also, had Windows not completely barfed (again) I would have been able to use the already installed iTunes app and move the library using it’s own built in tools (as this is apparently possible according to the interweb).

Probably the next step will be to introduce Helen to Songbird (or similar) and see if we can migrate the library, playlists and music across to that. I’ll do some playing on my own before suggesting it though. Small steps to catchy monkey I think.

VirtualBox 3.02 seems to be really good though. The USB pass through and auto-filtering is just brilliant (so Ubuntu doesn’t alert when you plug in the iPod when the VM is running; it goes straight through to the Windows VM). It does seem to take quite a long time for the whole Windows/iTunes thing to settle down after I’ve plugged the iPod in but it might be just because it’s a big 120G iPod anyway… But it isn’t a major issue.

So, although Windows isn’t completely dead in our household, it is certainly on its very last legs. And good riddance to it to.

Getting your Microsoft Tax Refunded: 10/10 for Amazon UK! [Updated]

Yesterday I received a great prize from the people at Miserware for helping with the Beta trial of their power saving software for Linux computers; a new and very shiny Asus 1008HA netbook PC.

The PC itself looks brilliant and I can’t wait to use it. However, it is unfortunate that Asus seem to have been bought-off by Microsoft so they will no longer sell these devices with anything other than Windows software. Software that I for one have absolutely no intention of using.

Turning the machine on for the first time I was amazed at just how long it took for the first-time-run license window to appear. Anyway, it did eventually:

Windows XP EULA Screen

Windows XP EULA Screen

If you can read the text in the EULA on the left, the important bit states:

“If you do not agree to the terms of this EULA, you may not use or copy the SOFTWARE, and you should promptly contact Manufacturer for instructions on return of the unused product(s) for a refund in accordance with Manufacturer’s return policies.”

Do also take a look at the conditions imposed in the second box too (click the images for a big piccy). Basically it says you can’t change your mind once you have said yes and that they don’t actually provide any “warranty” anyway. What complete and utter claptrap. Why on earth do people continue to put up with this rubbish?

And so, when you say you do not want to accept their unfair and ridiculously one-sided licenses, you are told to turn of the machine. Fine. Suits me.

XP says turn off machine.

XP says turn off machine.

First off I thought I’d ask Amazon what the correct procedure is for requesting a refund. So I sent them an email from my Amazon account last night (at about 10:00pm):

Requesting procedure for license refund

Requesting procedure for license refund

This morning I had one of those slightly annoying automated replies telling me that because the order wasn’t actually to do with my account (which is correct):

“For security reasons, we can only take action on an account when the request comes from the e-mail address related to that account. Hence we request you to contact us from relevant account.”

There were a couple of helpful links in the mail – one of which was to use if you found the email response hadn’t been helpful or resolved your issue. Clicking that took me to a page on Amazon’s site where I was invited to get them to call me. Within 20seconds or so I was talking to a real person (probably in Ireland from his accent). I explained that I didn’t want the Windows XP software and was intending to format the drive and install Linux (he seemed to understand exactly what I was talking about). He asked what version of Windows was on the computer, and then basically said ‘OK. We’ll refund the cost of the license to the buyer’. And that was it.

I should point out that the chap at Amazon also suggested that I check with Asus that removing the software might invalidate my warranty on the device. I have searched on Google and on Asus’ website and read the Warranty card that comes with the device. I couldn’t see anything that would indicate my warranty would be void if I change the software. I have mailed Asus to try and confirm it will be OK. [Update: I've just had a message back from Asus saying my Warranty will fine. They don't "support" other operating systems but I can understand that completely] Frankly, it would be a pretty USELESS warranty for a computer if it became void by installing new software. But I am not a lawyer so don’t take my word for this and YMMV.

Within a minute or so of ending my phone call with Amazon a copy of an email to the Miserware account holder at Amazon dropped into my inbox.

Dear Melissa/ cc Alan

I have requested a refund to your payment card for this purchase in the amount of 40.00 GBP for this order, as Alan will not be using the Windows XP Software. Refunds usually go through within 2 to 3 business days and you will see this amount credited on your next statement…

Brilliant. I can’t really praise Amazon enough for that. It was easy, simple and no fuss.

I guess my only concern is that the cost of this refund might not get passed back to Asus. But at least the information is in the public domain on this blog. Also, I should think if Amazon had to do this more than occasionally they’d be asking some hard questions of Asus…

Now I need your help dear readers…
I am not yet sure what to put on this machine: Ubuntu Desktop, Ubuntu Netbook Remix, Cruchbang (which I have heard some good things about but not tried) or something else… Suggestions are more than welcome :-) I have plenty of choice! And I plan to use it!

And finally.

Come on Asus, you have some really nice products crying out for a proper operating system and it’s a real shame you have allowed yourself to be stitched-up by Microsoft. If you would like me to put you in touch with the guy responsible for OEMs at Canonical (Ubuntu) Just let me know. :-) I’m sure he’d be delighted to talk to you.

Yet Another Microsoft Worm [Conficker] Runs Amok

According to the BBC today,

Infections of a worm that spreads through low security networks, memory sticks, and PCs without the latest security updates is “skyrocketing”.

The malicious program, known as Conficker, Downadup, or Kido was first discovered in October 2008.

Anti-virus firm F-Secure estimates there are now 8.9m machines infected.

This is yet another major outbreak. At least the coverage of this one is pretty clear that it is just Windows PCs that are affected, but jeez, how come people are still putting up with this crap:

“Microsoft did a good job of updating people’s home computers, but the virus continues to infect business who have ignored the patch update.

“A shortage of IT staff during the holiday break didn’t help and rolling out a patch over a large number of computers isn’t easy.

“What’s more, if your users are using weak passwords – 12345, QWERTY, etc – then the virus can crack them in short order,” he added.

“But as the virus can be spread with USB memory sticks, even having the Windows patch won’t keep you safe. You need anti-virus software for that.”

Sorry. What? Microsoft did a good job patching another hole. People just don’t get it do they? It’s a bit like trying to plug the holes in a sieve using a knitting needle. You might block one, but hey, there are hundreds more holes just next door.

I love the bit about having the Windows patch is not enough. So that only protects you from network born infections? And not from other sources? Or so it would seem. Be afraid. Be very afraid…

According to Microsoft, the worm works by searching for a Windows executable file called “services.exe” and then becomes part of that code.

It then copies itself into the Windows system folder as a random file of a type known as a “dll”. It gives itself a 5-8 character name, such as piftoc.dll, and then modifies the Registry, which lists key Windows settings, to run the infected dll file as a service.

I know that for most of the readers of this blog this is teaching your granny to suck eggs but please:

just try doing something like this on a proper operating system.

But of course the malware-that-masquerades-as-an-operating-systemTM isn’t so robust.

If you find it hard to convince the great unwashed why it is that “proper operating systems” don’t really get viruses, this article is quite a good, and not too technical, explanation of the main reasons.

For a Linux binary virus to infect executables, those executables must be writeable by the user activating the virus. That is not likely to be the case. Chances are, the programs are owned by root and the user is running from a non-privileged account. Further, the less experienced the user, the lower the likelihood that he actually owns any executable programs. Therefore, the users who are the least savvy about such hazards are also the ones with the least fertile home directories for viruses…

… A computer virus, like a biological virus, must have a reproduction rate that exceeds its death (eradication) rate in order to spread. Each of the above obstacles significantly reduces the reproduction rate of the Linux virus. If the reproduction rate falls below the threshold necessary to replace the existing population, the virus is doomed from the beginning — even before news reports start to raise the awareness level of potential victims.

The reason that we have not seen a real Linux virus epidemic in the wild is simply that none of the existing Linux viruses can thrive in the hostile environment that Linux provides. The Linux viruses that exist today are nothing more than technical curiosities; the reality is that there is no viable Linux virus.

Now please go and upgrade someone you love from Windows to a proper operating system.

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