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	<title>The Open Sourcerer &#187; The Open Learning Centre</title>
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		<title>How to install OpenERP 6 on Ubuntu 10.04 LTS Server (Part 1)</title>
		<link>http://www.theopensourcerer.com/2011/04/19/how-to-install-openerp-6-on-ubuntu-10-04-lts-server-part-1/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=how-to-install-openerp-6-on-ubuntu-10-04-lts-server-part-1</link>
		<comments>http://www.theopensourcerer.com/2011/04/19/how-to-install-openerp-6-on-ubuntu-10-04-lts-server-part-1/#comments</comments>
		<pubDate>Tue, 19 Apr 2011 13:56:25 +0000</pubDate>
		<dc:creator>Alan Lord</dc:creator>
				<category><![CDATA[OpenERP]]></category>
		<category><![CDATA[The Open Learning Centre]]></category>
		<category><![CDATA[Ubuntu]]></category>
		<category><![CDATA[CalDAV]]></category>
		<category><![CDATA[denyhosts]]></category>
		<category><![CDATA[Hosting]]></category>
		<category><![CDATA[openssh]]></category>
		<category><![CDATA[PostgreSQL]]></category>
		<category><![CDATA[Server]]></category>
		<category><![CDATA[Virtualisation]]></category>

		<guid isPermaLink="false">http://www.theopensourcerer.com/?p=2772</guid>
		<description><![CDATA[Recently at work, we&#8217;ve been setting up several new instances of OpenERP for customers. Our server operating system of choice is Ubuntu 10.04 LTS. Installing OpenERP isn&#8217;t really that hard, but having seen several other &#8220;How Tos&#8221; on-line describing various methods where none seemed to do the whole thing in what I consider to be [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.openerp.com"><img src="http://www.theopensourcerer.com/wp-content/uploads/2011/04/logo1.png" alt="OpenERP Logo" title="OpenERP Logo" width="190" height="46" class="size-full wp-image-2815 alignleft" /></a>Recently at <a href="http://www.theopenlearningcentre.com/">work</a>, we&#8217;ve been setting up several new instances of <a href="http://www.openerp.com">OpenERP</a> for customers. Our server operating system of choice is <a href="http://www.ubuntu.com/business/server/overview">Ubuntu</a> 10.04 LTS.</p>
<p>Installing OpenERP isn&#8217;t really that hard, but having seen several other &#8220;How Tos&#8221; on-line describing various methods where none seemed to do the whole thing in what I consider to be &#8220;the right way&#8221;, I thought I&#8217;d explain how we do it. <em>There are a few forum posts that I&#8217;ve come across where the advice is just plain wrong too, so do be careful.</em></p>
<p>As we tend to host OpenERP on servers that are connected to the big wide Internet, our objective is to end up with a system that is:</p>
<ul>
<ol><strong>A:</strong> Accessible only via encrypted (SSL) services from the GTK client, Web browser, WebDAV and CalDAV</ol>
<ol><strong>B:</strong> Readily upgradeable and customisable</ol>
</ul>
<p>One of my friends said to me recently, &#8220;surely it&#8217;s just <code>sudo apt-get install openerp-server</code> isn&#8217;t it?&#8221; Fair enough; this would actually work. But there are several problems I have with using a packaged implementation in this instance:</p>
<ul>
<li>Out-of-date. The latest packaged version I could see, in either the Ubuntu or Debian repositories, was 5.0.15. OpenERP is now at 6.0.3 and is a major upgrade from the 5.x series.</li>
<li>Lack of control. Being a business application, with many configuration choices, it can be harder to tweak <em>your way</em> when the packager determined that one particular way was the &#8220;true path&#8221;.</li>
<li>Upgrades and patches. Knowing how, where and why your OpenERP instance is installed the way it is, means you can decide when and how to update it and patch it, or add custom modifications.</li>
</ul>
<p>So although the way I&#8217;m installing OpenERP below is manual, it gives us a much more fine-grained level of control. Without further ado then here is <em>my way</em> as it stands currently (&#8220;currently&#8221; because you can almost always improve things. <em>HINT: suggestions for improvement gratefully accepted</em>).</p>
<p><em>[Update 18/08/2011: I've updated this post for the new 6.0.3 release of OpenERP]</em></p>
<h3>Step 1. Build your server</h3>
<p>I install just the bare minimum from the install routine (you can install the openssh-server during the install procedure or install subsequently depending on your preference).</p>
<p>After the server has restarted for the first time I install the openssh-server package (so we can connect to it remotely) and <a href="http://denyhosts.sourceforge.net/">denyhosts</a> to add a degree of brute-force attack protection. There are other protection applications available: I&#8217;m not saying this one is the best, but it&#8217;s one that works and is easy to configure and manage. <em>If you don&#8217;t already, it&#8217;s also worth looking at setting up key-based ssh access, rather than relying on passwords. This can also help to limit the potential of brute-force attacks.</em> [NB: This isn't a How To on securing your server...]</p>
<p><code>sudo apt-get install openssh-server denyhosts</code></p>
<p>Now make sure you are running all the latest patches by doing an update:</p>
<p><code>sudo apt-get update</code><br />
<code>sudo apt-get dist-upgrade</code></p>
<p>Although not always essential it&#8217;s probably a good idea to reboot your server now and make sure it all comes back up and you can still login via ssh.</p>
<p>Now we&#8217;re ready to start the OpenERP install.</p>
<h3>Step 2. Create the OpenERP user that will own and run the application</h3>
<p><code>sudo adduser --system --home=/opt/openerp --group openerp</code></p>
<p>This is a &#8220;system&#8221; user. It is there to own and run the application, it isn&#8217;t supposed to be a <em>person type</em> user with a login etc. In Ubuntu, a system user gets a UID below 1000, has no shell (well it&#8217;s actually <code>/bin/false</code>) and has logins disabled. Note that I&#8217;ve specified a &#8220;home&#8221; of <code>/opt/openerp</code>, this is where the OpenERP server, and optional web client, code will reside and is created automatically by the command above. The location of the server code is your choice of course, but be aware that some of the instructions and configuration files below may need to be altered if you decide to install to a different location. </p>
<h3>Step 3. Install and configure the database server, PostgreSQL</h3>
<p><code>sudo apt-get install postgresql</code></p>
<p>Then configure the OpenERP user on postgres:</p>
<p>First change to the postgres user so we have the necessary privileges to configure the database.</p>
<p><code>sudo su - postgres</code></p>
<p>Now create a new database user. This is so OpenERP has access rights to connect to PostgreSQL and to create and drop databases. Remember what your choice of password is here; you will need it later on:</p>
<p><code>createuser --createdb --username postgres --no-createrole --no-superuser --pwprompt openerp<br />
    Enter password for new role: ********<br />
    Enter it again: ********</code></p>
<p><em>[Update 18/08/2011: I have added the <code>--no-superuser</code> switch. There is no need for the openerp database user to have superuser privileges.]</em></p>
<p>Finally exit from the postgres user account:</p>
<p><code>exit</code></p>
<h3>Step 4. Install the necessary Python libraries for the server</h3>
<p><code>sudo apt-get install python python-psycopg2 python-reportlab \<br />
     python-egenix-mxdatetime python-tz python-pychart python-mako \<br />
     python-pydot python-lxml python-vobject python-yaml python-dateutil \<br />
     python-pychart python-webdav</code></p>
<p>And if you plan to use the Web client install the following:</p>
<p><code>sudo apt-get install python-cherrypy3 python-formencode python-pybabel \<br />
     python-simplejson python-pyparsing</code></p>
<h3>Step 5. Install the OpenERP server, and optional web client, code</h3>
<p>I tend to use wget for this sort of thing and I download the files to my home directory. </p>
<p>Make sure you get the latest version of the application files. At the time of writing this it&#8217;s <del datetime="2011-08-18T17:32:16+00:00">6.0.2</del> 6.0.3; I got the download links from their <a href="http://www.openerp.com/downloads">download page</a>.</p>
<p><code>wget http://www.openerp.com/download/stable/source/openerp-server-6.0.3.tar.gz</code></p>
<p>And if you want the web client:</p>
<p><code>wget http://www.openerp.com/download/stable/source/openerp-web-6.0.3.tar.gz</code></p>
<p>Now install the code where we need it: cd to the <code>/opt/openerp/</code> directory and extract the tarball(s) there.</p>
<p><code>cd /opt/openerp<br />
sudo tar xvf ~/openerp-server-6.0.3.tar.gz<br />
sudo tar xvf ~/openerp-web-6.0.3.tar.gz</code></p>
<p>Next we need to change the ownership of all the the files to the openerp user and group.</p>
<p><code>sudo chown -R openerp: *</code></p>
<p>And finally, the way I have done this is to copy the server and web client directories to something with a simpler name so that the configuration files and boot scripts don&#8217;t need constant editing (I call them, rather unimaginatively, <code>server</code> and <code>web</code>). I started out using a <a href="http://en.wikipedia.org/wiki/Symbolic_link">symlink</a> solution, but I found that when it comes to upgrading, it seems to make more sense to me to just keep a copy of the files in place and then overwrite them with the new code. This way you keep any custom or user-installed modules and reports etc. all in the right place.</p>
<p><code>sudo cp -a openerp-server-6.0.3 server<br />
sudo cp -a openerp-web-6.0.3 web</code></p>
<p>As an example, should OpenERP 6.0.4 come out next, I can extract the tarballs into <code>/opt/openerp/</code> as above. I can do any testing I need, then repeat the copy command (replacing 6.0.3 obviously) so that the modified files will overwrite as needed and any custom modules, report templates and such will be retained. Once satisfied the upgrade is stable, the older 6.0.3 directories can be removed if wanted.</p>
<p>That&#8217;s the OpenERP server and web client software installed. The last steps to a working system are to set up the two (server and web client) configuration files and associated <code>init</code> scripts so it all starts and stops automatically when the server boots and shuts down.</p>
<h3>Step 6. Configuring the OpenERP application</h3>
<p>The default configuration file for the server (in <code>/opt/openerp/server/doc/</code>) could really do with laying out a little better and a few more comments in my opinion. I&#8217;ve started to tidy up this config file a bit and <a href='http://www.theopensourcerer.com/wp-content/uploads/2011/04/openerp-server.conf'>here is a link</a> to the one I&#8217;m using at the moment (with the obvious bits changed). You need to copy or paste the contents of this file into <code>/etc/</code> and call the file <code>openerp-server.conf</code>. Then you should secure it by changing ownership and access as follows:</p>
<p><code>sudo chown openerp:root /etc/openerp-server.conf<br />
sudo chmod 640 /etc/openerp-server.conf</code></p>
<p>The above commands make the file owned and writeable only by the openerp user and only readable by openerp and root.</p>
<p>To allow the OpenERP server to run initially, you should only need to change one line in this file. Toward to the top of the file change the line <code>db_password = ********</code> to have the same password you used way back in step 3.  Use your favourite text editor here. I tend to use nano, e.g. <code>sudo nano /etc/openerp-server.conf</code></p>
<p>Once the config file is edited, you can start the server if you like just to check if it actually runs.</p>
<p><code>/opt/openerp/server/bin/openerp-server.py --config=/etc/openerp-server.conf</code></p>
<p>It won&#8217;t really work just yet as it isn&#8217;t running as the openerp user. It&#8217;s running as your normal user so it won&#8217;t be able to talk to the PostgreSQL database. Just type <code>CTL+C</code> to stop the server.</p>
<h3>Step 7. Installing the boot script</h3>
<p>For the final step we need to install a script which will be used to start-up and shut down the server automatically and also run the application as the correct user. <a href='http://www.theopensourcerer.com/wp-content/uploads/2011/04/openerp-server'>Here&#8217;s a link to the one</a> I&#8217;m using currently.</p>
<p>Similar to the config file, you need to either copy it or paste the contents of this script to a file in <code>/etc/init.d/</code> and call it <code>openerp-server</code>. Once it is in the right place you will need to make it executable and owned by root:</p>
<p><code>sudo chmod 755 /etc/init.d/openerp-server<br />
sudo chown root: /etc/init.d/openerp-server</code></p>
<p>In the config file there&#8217;s an entry for the server&#8217;s log file. We need to create that directory first so that the server has somewhere to log to and also we must make it writeable by the openerp user:</p>
<p><code>sudo mkdir /var/log/openerp<br />
sudo chown openerp:root /var/log/openerp</code></p>
<h3>Step 8. Testing the server</h3>
<p>To start the OpenERP server type:</p>
<p><code>sudo /etc/init.d/openerp-server start</code></p>
<p>You should now be able to view the logfile and see that the server has started.</p>
<p><code>less /var/log/openerp/openerp-server.log</code></p>
<p><em>If there are any problems starting the server now you need to go back and check. There&#8217;s really no point ploughing on if the server doesn&#8217;t start&#8230;</em></p>
<div id="attachment_2794" class="wp-caption alignright" style="width: 528px"><img src="http://www.theopensourcerer.com/wp-content/uploads/2011/04/Screenshot-OpenERP-Login.png" alt="OpenERP - First Login" title="OpenERP - First Login" width="518" height="268" class="size-full wp-image-2794" /><p class="wp-caption-text">OpenERP - First Login</p></div>
<p>If you now start up the GTK client and point it at your new server you should see a message like this:</p>
<p>Which is a good thing. It means the server is accepting connections and you do not have a database configured yet. I will leave configuring and setting up OpenERP as an exercise for the reader. This is a how to for installing the server. Not a how to on using and configuring OpenERP itself&#8230;</p>
<p>What I do recommend you do at this point is to change the super admin password to something nice and strong. By default it is &#8220;admin&#8221; and with that a user can create, backup, restore <strong>and</strong> drop databases (in the GTK client, go to the file menu and choose the Databases -> Administrator Password option to change it). This password is written as plain text into the /etc/openerp-server.conf file. Hence why we restricted access to just openerp and root. </p>
<p><em>One rather strange thing I&#8217;ve just realised is that when you change the super admin password and save it, OpenERP completely re-writes the config file. It removes all comments and scatters the configuration entries randomly throughout the file. I&#8217;m not sure as of now if this is by design or not.</em></p>
<p>Now it&#8217;s time to make sure the server stops properly too: </p>
<p><code>sudo /etc/init.d/openerp-server stop</code></p>
<p>Check the logfile again to make sure it has stopped and/or look at your server&#8217;s process list.</p>
<h3>Step 9. Automating OpenERP startup and shutdown</h3>
<p>If everything above seems to be working OK, the final step is make the script start and stop automatically with the Ubuntu Server. To do this type:</p>
<p><code>sudo update-rc.d openerp-server defaults</code></p>
<p>You can now try rebooting you server if you like. OpenERP should be running by the time you log back in.</p>
<p>If you type <code>ps aux | grep openerp</code> you should see a line similar to this:</p>
<p><code>openerp    708  3.8  5.8 181716 29668 ?  Sl   21:05   0:00 python /opt/openerp/server/bin/openerp-server.py -c /etc/openerp-server.conf</code></p>
<p>Which shows that the server is running. And of course you can check the logfile or use the GTK client too.</p>
<h3>Step 10. Configure and automate the Web Client</h3>
<p>Although it&#8217;s called the web <em>client</em>, it&#8217;s really another server-type application which [ahem] <em>serves</em> OpenERP to users via a web browser instead of the GTK desktop client. </p>
<p>If you want to use the web client too, it&#8217;s basically just a repeat of steps 6, 7, 8 and 9. </p>
<p>The <a href='http://www.theopensourcerer.com/wp-content/uploads/2011/04/openerp-web.conf'>default configuration file for the web client</a> (can also be found in /opt/openerp/web/doc/openerp-web.cfg) is laid out more nicely than the server one and should work as is when both the server and web client are installed on the same machine as we are doing here. I have changed one line to turn on error logging and point the file at our <code>/var/log/openerp/</code> directory. For our installation, the file should reside in <code>/etc/</code>, be called <code>openerp-web.conf</code> and have it&#8217;s owner and access rights set as with the server configuration file:</p>
<p><code>sudo chown openerp:root /etc/openerp-web.conf<br />
sudo chmod 640 /etc/openerp-web.conf</code></p>
<p>Here is a <a href='http://www.theopensourcerer.com/wp-content/uploads/2011/04/openerp-web'>web client boot script</a>. This needs to go into <code>/etc/init.d/</code>, be called <code>openerp-web</code> and be owned by root and executable.</p>
<p><code>sudo chmod 755 /etc/init.d/openerp-web<br />
sudo chown root: /etc/init.d/openerp-web</code></p>
<p>You should now be able to start the web server by entering the following command:</p>
<p><code>sudo /etc/init.d/openerp-web start</code></p>
<p>Check the web client is running by looking in the log file, looking at the process log and, of course, connecting to your OpenERP server with a web browser. The web client by default runs on port 8080 so the URL to use is something like this: <code>http://my-ip-or-domain:8080</code></p>
<p>Make sure the web client stops properly:</p>
<p><code>sudo /etc/init.d/openerp-web stop</code></p>
<p>And then configure it to start and stop automatically.</p>
<p><code>sudo update-rc.d openerp-web defaults</code></p>
<p>You should now be able to reboot your server and have the OpenERP server and web client start and stop automatically.</p>
<p>I think that will do for this post. It&#8217;s long enough as it is! </p>
<p>I&#8217;ll do a part 2 in a little while where I&#8217;ll cover using apache, ssl and mod_proxy to provide encrypted access to all services. </p>
<p><strong>[UPDATE: <a href="http://www.theopensourcerer.com/2011/04/21/how-to-install-openerp-6-on-ubuntu-10-04-lts-server-part-2-ssl/">Part 2 is here</a>]</strong></p>
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		</item>
		<item>
		<title>BSA Supporting Free &amp; Open Source Software</title>
		<link>http://www.theopensourcerer.com/2011/03/04/bsa-supporting-free-open-source-software/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=bsa-supporting-free-open-source-software</link>
		<comments>http://www.theopensourcerer.com/2011/03/04/bsa-supporting-free-open-source-software/#comments</comments>
		<pubDate>Fri, 04 Mar 2011 09:31:14 +0000</pubDate>
		<dc:creator>Alan Lord</dc:creator>
				<category><![CDATA[FLOSS in the news]]></category>
		<category><![CDATA[The Open Learning Centre]]></category>
		<category><![CDATA[Ubuntu]]></category>
		<category><![CDATA[Free Software]]></category>
		<category><![CDATA[Licenses]]></category>
		<category><![CDATA[Open Source]]></category>

		<guid isPermaLink="false">http://www.theopensourcerer.com/?p=2727</guid>
		<description><![CDATA[Recently I&#8217;ve been getting, what I initially and mistakenly assumed to be, spam in my inbox from the Business Software Alliance. An organisation that doesn&#8217;t immediately spring to mind when thinking about Freedom and choice in software. This spam marketing literature however, is actually a very compelling call to action for those businesses that aren&#8217;t [...]]]></description>
			<content:encoded><![CDATA[<p><div id="attachment_2728" class="wp-caption alignleft" style="width: 207px"><a href="http://www.theopensourcerer.com/wp-content/uploads/2011/03/bsa-spam.png"><img src="http://www.theopensourcerer.com/wp-content/uploads/2011/03/bsa-spam-197x300.png" alt="BSA SPAM" title="BSA SPAM" width="197" height="300" class="size-medium wp-image-2728" /></a><p class="wp-caption-text">BSA SPAM</p></div>Recently I&#8217;ve been getting, what I initially and mistakenly assumed to be, spam in my inbox from the <a href="http://www.bsa.org">Business Software Alliance</a>. An organisation that doesn&#8217;t immediately spring to mind when thinking about Freedom and choice in software. </p>
<p>This <del datetime="2011-03-04T08:24:31+00:00">spam</del> marketing literature however, is actually a very compelling call to action for those businesses that aren&#8217;t already protecting themselves by using <a href="http://en.wikipedia.org/wiki/Free_and_open_source_software">Free and Open Source Software</a>. If the image isn&#8217;t terribly legible, here are a few of the juicy bits just SCREAMING at you to think very carefully about the software choices you make in your business.</p>
<blockquote><h3>Your boss wouldn’t ask you to steal or commit fraud, would they? So why do they ask you to use unlicensed software?</h3>
</blockquote>
<p>Note the phrasing: &#8220;unlicensed software&#8221;. Of course Free software is licensed, so that&#8217;s OK then. There are lots of great <a href="http://www.opensource.org/licenses/alphabetical">Free Software licenses</a>.</p>
<p>Here&#8217;s the bit where the BSA really start to suggest you should be using Free Software.</p>
<blockquote><p>
<strong>Here&#8217;s how easy it is to get caught up using illegal software:</strong>	 </p>
<ul>
<li>One or more software licenses are bought, but the software is installed on more PCs than the licenses permit</li>
<li>Software is purchased for an employee’s home PC and is also installed on to a work PC</li>
</ul>
</blockquote>
<p>These activities are perfectly OK and in-fact <em>encouraged</em> with licensed Free software. A <a href="http://www.gnu.org/philosophy/free-sw.html">Free Software License</a> gives a user the freedom to do these things; It&#8217;s called freedom 2: <em>The freedom to redistribute copies so you can help your neighbor.</em> 	  	  	 </p>
<blockquote>
<ul>
<li>Font designs and software are downloaded illegally from the internet</li>
</ul>
</blockquote>
<p>You can download <strong><em>legally</em></strong> lots of font designs from places such as the <a href="http://openfontlibrary.org/">Open Font Library</a> and Google&#8217;s <a href="http://www.google.com/webfonts">WebFont Library</a> online. </p>
<p>The recently released Ubuntu font is an excellent example of a high quality, freely available font.. You can read about it <a href="http://font.ubuntu.com/">here</a>, get it from <a href="http://font.ubuntu.com/download/ubuntu-font-family-0.70.1.zip">here</a> and even get the font source from <a href="http://font.ubuntu.com/download/ubuntu-font-family-sources_0.70.1.orig.tar.gz">here</a>. You may also choose to use the <a href="http://code.google.com/apis/webfonts/docs/getting_started.html">Google Font API</a> to use it freely on your website from <a href="http://www.google.com/webfonts/family?family=Ubuntu&#038;subset=latin">here</a>.</p>
<p>And as for downloading &#8220;software&#8221; well, there&#8217;s probably more Free software available for download than the BSA could shake a stick at.</p>
<p>So please, consider carefully what our friends at the BSA have to say and talk your bosses or employees about the choices they make. Using properly licensed software is not hard. You don&#8217;t have to be at risk from even making a simple mistake. Using licensed Free software protects you.</p>
<p>If you are in a business and want advice on the choices available there are companies such as <a href="http://www.theopenlearningcentre.com/">our own</a> that can help. The BSA would rather your employees take you to the cleaners&#8230;</p>
<blockquote><h3>So, if you know of a company that is using unlicensed software, please let us know now. You could receive a reward of up to £10,000.</h3>
</blockquote>
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		<title>A Good Pub Guide: The White Hart, Sherington</title>
		<link>http://www.theopensourcerer.com/2010/11/11/a-good-pub-guide-the-white-hart-sherington/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=a-good-pub-guide-the-white-hart-sherington</link>
		<comments>http://www.theopensourcerer.com/2010/11/11/a-good-pub-guide-the-white-hart-sherington/#comments</comments>
		<pubDate>Thu, 11 Nov 2010 22:07:50 +0000</pubDate>
		<dc:creator>Alan Lord</dc:creator>
				<category><![CDATA[Personal Stuff]]></category>
		<category><![CDATA[Runes and tales]]></category>
		<category><![CDATA[The Open Learning Centre]]></category>
		<category><![CDATA[Beer]]></category>
		<category><![CDATA[Cambridge]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Food]]></category>
		<category><![CDATA[Milton Keynes]]></category>
		<category><![CDATA[OpenERP]]></category>
		<category><![CDATA[Pubs]]></category>
		<category><![CDATA[vtiger]]></category>

		<guid isPermaLink="false">http://www.theopensourcerer.com/?p=2599</guid>
		<description><![CDATA[If you travel around the country on business it can be a very tiresome and soul-destroying experience. Especially when you end up having to stay in one of the bland, clinical, plastic and totally soulless hotels that the TV adverts would suggest are something altogether different. I&#8217;ve never liked these places and so I do [...]]]></description>
			<content:encoded><![CDATA[<p><div id="attachment_2601" class="wp-caption alignright" style="width: 317px"><a href="http://www.whitehartsherington.com"><img src="http://www.theopensourcerer.com/wp-content/uploads/2010/11/white-hart.jpg" alt="The White Hart, Sherington" title="The White Hart, Sherington" width="307" height="230" class="size-full wp-image-2601" /></a><p class="wp-caption-text">The White Hart, Sherington</p></div>If you travel around the country on business it can be a very tiresome and soul-destroying experience. Especially when you end up having to stay in one of the bland, clinical, plastic and totally soulless hotels that the TV adverts would suggest are something altogether different. I&#8217;ve never liked these places and so I do try to find interesting, more characterful lodgings to stay that are not expensive. Often the best to look out for are Pubs with accommodation.</p>
<p>Earlier this week, we had a bit of a road trip on our hands&#8230; A day discussing <a href="http://www.openerp.com/">OpenERP</a> in Cambridge and the next day  <a href="http://vtiger.com/">vtiger</a> CRM consulting in Milton Keynes which is not too far away, so we needed somewhere to stay to avoid driving a 200+ mile round trip.</p>
<p>We found a <a href="http://www.whitehartsherington.com/">real gem of place</a>! A very attractive country pub with extremely pleasant rooms, very friendly service, fantastic food (the Mixed Grill was really, really excellent), good beer and entertaining and congenial locals too.</p>
<p>If you happen to be working around the Bedford, Milton Keynes, Newport Pagnell area and want somewhere to stay, I whole-heartedly recommend you check out <a href="http://www.whitehartsherington.com/">The White Hart in Sherington</a>.</p>
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		<title>vtiger CRM &#8211; A &#8220;Proper&#8221; Open Source CRM</title>
		<link>http://www.theopensourcerer.com/2010/10/04/vtiger-crm-a-proper-open-source-crm/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=vtiger-crm-a-proper-open-source-crm</link>
		<comments>http://www.theopensourcerer.com/2010/10/04/vtiger-crm-a-proper-open-source-crm/#comments</comments>
		<pubDate>Mon, 04 Oct 2010 19:31:51 +0000</pubDate>
		<dc:creator>Alan Lord</dc:creator>
				<category><![CDATA[FLOSS in the news]]></category>
		<category><![CDATA[The Open Learning Centre]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Open Source]]></category>
		<category><![CDATA[vtiger]]></category>

		<guid isPermaLink="false">http://www.theopensourcerer.com/?p=2570</guid>
		<description><![CDATA[I wanted to point any readers who may be interested to a new post I wrote over on our company blog. It discusses the latest release of a very popular business application we spend more and more time working with our customers on &#8211; vtiger CRM. CRM meaning Customer Relationship Management. Not only do we [...]]]></description>
			<content:encoded><![CDATA[<p>I wanted to point any readers who may be interested to a <a href="http://www.theopenlearningcentre.com/thewayout/141-vtiger-520.html">new post</a> I wrote over on our <a href="http://www.theopenlearningcentre.com/">company</a> <a href="http://www.theopenlearningcentre.com/thewayout">blog</a>. It discusses the latest release of a very popular business application we spend more and more time working with our customers on &#8211; <a href="http://vtiger.com/">vtiger CRM</a>. CRM meaning <a href="http://en.wikipedia.org/wiki/Customer_relationship_management">Customer Relationship Management</a>. Not only do we help others use vtiger CRM, it is also our own tool of choice for Sales and Marketing Automation.</p>
<p>The company behind vtiger CRM just released the latest version, 5.2.0, which has several major new features and lots of minor tweaks and improvements too. </p>
<p>We think this is the best <em>truly</em> Open Source CRM application currently available. There are other CRM systems that claim to be Open Source but are actually <a href="http://www.h-online.com/open/features/Guest-commentary-Open-Core-is-over-1097073.html">Open Core</a> which is <strong>not</strong> the same thing at all.</p>
<p>If you want to learn a little about vtiger CRM, please drop <a href="http://www.theopenlearningcentre.com/thewayout/141-vtiger-520.html">over here</a> and feel free to use the comments or <a href="http://www.theopenlearningcentre.com/contact-us">contact-us</a> page if you want to find out any more.</p>
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		<title>Westminster eForum Speech</title>
		<link>http://www.theopensourcerer.com/2010/09/23/westminster-eforum-speech/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=westminster-eforum-speech</link>
		<comments>http://www.theopensourcerer.com/2010/09/23/westminster-eforum-speech/#comments</comments>
		<pubDate>Thu, 23 Sep 2010 13:03:18 +0000</pubDate>
		<dc:creator>Alan Lord</dc:creator>
				<category><![CDATA[FLOSS in the news]]></category>
		<category><![CDATA[The Open Learning Centre]]></category>
		<category><![CDATA[#ukgovOSS]]></category>
		<category><![CDATA[Free Software]]></category>
		<category><![CDATA[Government]]></category>
		<category><![CDATA[Open Source]]></category>
		<category><![CDATA[Sirius IT]]></category>

		<guid isPermaLink="false">http://www.theopensourcerer.com/?p=2558</guid>
		<description><![CDATA[Today I had the pleasure of addressing the Westminster eForum event on Free and open source software in business, in government. I had a five minute slot following the excellent Karsten Gerloff of the Free Software Foundation Europe, then after speeches from Paul Holt, Andrew Katz and Christopher Roberts we had a panel Q&#38;A with questions from [...]]]></description>
			<content:encoded><![CDATA[<p>Today I had the pleasure of addressing the <a href="http://www.westminsterforumprojects.co.uk/">Westminster eForum</a> event on Free and open source software in business, in government. I had a five minute slot following the excellent Karsten Gerloff of the Free Software Foundation Europe, then after speeches from Paul Holt, Andrew Katz and Christopher Roberts we had a panel Q&amp;A with questions from the audience. Here are the notes from my speech, transcripts of the whole event will be distributed around Westminster. The seminar was sponsored by our friends at <a href="http://www.siriusit.co.uk/">Sirius</a>.</p>
<blockquote><p>Hello &amp; Good Morning Ladies &amp; Gentleman.</p>
<p>My name is Alan Lord and I am co-owner of The Open Learning Centre; an Open Source Software Consulting and Services business based in Surrey.</p>
<p>In the few minutes I have I would like to briefly discuss a few of the themes that were suggested for this session.</p>
<p>So, starting with the first one then:</p>
<p><strong>The challenges faced by small, medium and large organisations implementing Free &amp; Open Source Software?</strong></p>
<p>For me, one of the key challenges is Procurement:</p>
<p>Procurement practices have not kept pace with changing times. Existing policies and procedures often struggle with the idea of acquiring something that is ”free”. In addition, in our Free Software marketplace, many suppliers do not have the budgets or resources to participate in lengthy tendering processes and, frankly, often have better and less costly opportunities to pursue elsewhere.</p>
<p>Another challenge is lack of familiarity and knowledge: There is still a significant proportion of the population who haven&#8217;t really heard of, or understand what Free &amp; Open Source Software is, even though they may use it everyday. The Open Source community has made tremendous inroads and awareness is definitely increasing, but bear in mind, we are competing against companies with multi-billion dollar marketing budgets.<br />
Now I&#8217;d like to move on to mention something about:</p>
<p><strong>The costs of deploying Free and Open Source software?</strong></p>
<p>Firstly, it&#8217;s important to recognise that the ”free” in Free Software generally refers to freedom and not necessarily the price; although Open Source Software is frequently zero cost too. It should be recognised that implementing any software solution has costs, whether or not the software itself is freely available.</p>
<p>Time, of course, is not free; training, consulting and other professional services require people and knowledge, all of which have a cost whether they be internally or externally sourced. Although I feel fairly confident in saying that Open Source providers tend to charge comparatively less, I would recommend you use your experience to estimate and budget for the financial costs of the professional services you will need to acquire. Typically, the work required will be similar, in volume at least, for any given project whether Free or proprietary.</p>
<p>The financial benefits of Open Source really make an impact once you start  using it: There are no ongoing licensing fees; you may copy and replicate what you have as many times as you wish. Product development, bug fixes and new features can generally be introduced at your discretion, and not that of your software vendor.</p>
<p>Another question that is often discussed is:</p>
<p><strong>Is Open Source Software vulnerable?</strong></p>
<p>Open Source Software is widely regarded as being inherently more secure than comparable proprietary software. Generally I would concur with this; particularly with regard to Operating Systems such as Linux and BSD. However, no software is ever infallible or 100% secure, so as an IT manager one must take all available precautions.</p>
<p>Many of the stories of Open Source vulnerabilities are, in the end, down to lack of skill or knowledge in setting up and maintaining these systems; this is just the same as with the proprietary alternatives. Again, skills and good education are the key to minimising these risks.</p>
<p>Free and Open Source Software is created in a very different way to legacy software. The &#8216;source code&#8217;, or instructions, are public; anyone can look at them. In a well managed Open Source project this visibility actually helps to improve the security of the end product. The benefit of this code-transparency was famously described by Eric S. Raymond, a well known Open Source author and advocate:</p>
<p>&#8220;Given enough eyeballs, all bugs are shallow.”</p>
<p>And finally I&#8217;d like to touch upon the question:</p>
<p><strong>Who is responsible if Open Source Software is compromised or malfunctions?</strong></p>
<p>Well &#8211; to be blunt. You are.</p>
<p>But then how is this different to proprietary solutions? If you&#8217;ve ever read a License Agreement for proprietary software then I&#8217;m sure you will have noticed that they start by disclaiming all liabilities, warranties and risks. Here&#8217;s one sentence taken from a very famous proprietary software vendor&#8217;s license agreement:</p>
<p>“The entire risk arising out of use or performance of the OS Components AND ANY SUPPORT SERVICES remains with you.”</p>
<p>If your chosen proprietary software is compromised or malfunctions what happens? Basically, you await the benevolence of the manufacturer, who is hopefully still in business and has a copy of the version of your product. With Free and Open Source Software, you will ALWAYS have a copy of the source code available.</p>
<p>A key feature of Open Source licensing, and something that is specifically NOT offered in the proprietary world, is the empowerment to improve and change it yourself. This doesn&#8217;t mean that you have to write the code though, there are lots of developers who will do that for a fair price.</p>
<p>Thank you.
</p></blockquote>
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		<title>vtiger on demand &#8211; Open Source as a Service</title>
		<link>http://www.theopensourcerer.com/2010/09/14/vtiger-on-demand-open-source-as-a-service/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=vtiger-on-demand-open-source-as-a-service</link>
		<comments>http://www.theopensourcerer.com/2010/09/14/vtiger-on-demand-open-source-as-a-service/#comments</comments>
		<pubDate>Tue, 14 Sep 2010 10:28:03 +0000</pubDate>
		<dc:creator>Alan Bell</dc:creator>
				<category><![CDATA[FLOSS in the news]]></category>
		<category><![CDATA[The Open Learning Centre]]></category>
		<category><![CDATA[Open Source]]></category>
		<category><![CDATA[Ubuntu]]></category>
		<category><![CDATA[vtiger]]></category>

		<guid isPermaLink="false">http://www.theopensourcerer.com/?p=2548</guid>
		<description><![CDATA[Today we are adding a new offering to our regular line up of consultancy services and comprehensive on-site bundles and this time it is out in the cloud. There is a clear general trend towards outsourced software as a service, back when this first became a viable concept technically it seemed complete madness to me [...]]]></description>
			<content:encoded><![CDATA[<p>Today we are adding a new offering to our regular line up of <a href="http://theopenlearningcentre.com/services/consulting.html">consultancy services</a> and <a href="http://theopenlearningcentre.com/technology-and-solutions/packaged-appliances.html">comprehensive on-site bundles</a> and this time it is out in the cloud.</p>
<p>There is a clear general trend towards outsourced software as a service, back when this first became a viable concept technically it seemed complete madness to me to have all your valuable data locked up on some server you never even get to see. You would be at the mercy of the vendor, subject to them <a href="http://www.cloudave.com/1603/salesforce-com-is-the-glass-half-full-or-half-empty-crm-price-hike/">raising their prices</a> or going <a href="http://searchbusinessanalytics.techtarget.com/news/1507062/SaaS-BI-vendor-LucidEra-to-shut-down">out of business</a> and with very little recourse when they do. This remains a major business risk with proprietary software as a service, but the benefits of not requiring in-house hardware and expertise to install and manage a useful and scalable solution are still quite compelling.</p>
<p>With Open Source as a Service things are somewhat different, you still get to wash your hands of the installation and management of the hardware and software, upgrades just happen and they are someone else&#8217;s problem. You get the low cost of entry and prices that that are in proportion to the amount of users that are getting value from it. You also get Freedom instead of lock-in. You can take your hosted cloud based software and run the same code somewhere else. Either on another bit of remote hardware you never see, or on a box with flashing lights that sits quietly in a broom cupboard somewhere in your building. You are not at all locked in to Open Source as a Service, you are using it because it provides benefits you want at a price that is good value, as well as financially supporting the further development of the software.</p>
<p>So the <a href="http://www.theopenlearningcentre.com/resources/news.html">announcement today</a> is that <a href="http://theopenlearningcentre.com">The Open Learning Centre</a> is partnering with <a href="http://vtiger.com">vtiger CRM</a> to bring the vtiger on demand Open Source as a Service to the UK market. This is hosted out in the cloud (Amazon EC2 to be precise) and managed on a day to day basis by the vtiger engineers. We can provide an optional on-site training day to complement the hosted service and of course at any time you can transition from the hosted CRM to one of our Ubuntu based Libertus servers (or the other way round if you like). This is just one example of how Software Freedom makes total business sense and it illustrates the difference between free as in no cost and the much more important free as in Freedom.</p>
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		<title>PCs with Compulsorily Bundled Software Should Be Outlawed</title>
		<link>http://www.theopensourcerer.com/2010/09/05/pcs-with-compulsorily-bundled-software-should-be-outlawed/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=pcs-with-compulsorily-bundled-software-should-be-outlawed</link>
		<comments>http://www.theopensourcerer.com/2010/09/05/pcs-with-compulsorily-bundled-software-should-be-outlawed/#comments</comments>
		<pubDate>Sun, 05 Sep 2010 16:59:21 +0000</pubDate>
		<dc:creator>Alan Lord</dc:creator>
				<category><![CDATA[FLOSS in the news]]></category>
		<category><![CDATA[Runes and tales]]></category>
		<category><![CDATA[The Open Learning Centre]]></category>
		<category><![CDATA[Ubuntu]]></category>
		<category><![CDATA[EULA]]></category>
		<category><![CDATA[Fedora]]></category>
		<category><![CDATA[Linux]]></category>
		<category><![CDATA[Mercian Labels]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[naked computers]]></category>
		<category><![CDATA[Novatech]]></category>
		<category><![CDATA[Open Source]]></category>
		<category><![CDATA[Tax]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Wordpress]]></category>

		<guid isPermaLink="false">http://www.theopensourcerer.com/?p=2519</guid>
		<description><![CDATA[I&#8217;ve written about the Microsoft Tax many times before and have even had a minor success with regards to getting it refunded. Now a fellow Open Source blogger and businessman, Dr Adrian Steel of Mercian Labels, is trying, so far without luck, to get the cost of an unwanted Windows License refunded from a company [...]]]></description>
			<content:encoded><![CDATA[<p><div id="attachment_2532" class="wp-caption alignleft" style="width: 410px"><a href="http://www.theopensourcerer.com/wp-content/uploads/2010/09/ballchain.jpg"><img src="http://www.theopensourcerer.com/wp-content/uploads/2010/09/ballchain.jpg" alt="The Windows Tax" title="The Windows Tax" width="400" height="478" class="size-full wp-image-2532" /></a><p class="wp-caption-text">The Windows Tax</p></div>I&#8217;ve <a href="http://www.theopensourcerer.com/?s=Tax">written</a> about the <a href="http://en.wikipedia.org/wiki/Windows_refund#The_.22Windows_tax.22">Microsoft Tax</a> many times before and have even had <a href="http://www.theopensourcerer.com/2009/07/21/getting-your-microsoft-tax-refunded-1010-for-amazon-uk/">a minor success</a> with regards to getting it refunded.</p>
<p>Now a fellow Open Source blogger and businessman, Dr Adrian Steel of <a href="http://www.selfadhesivelabels.com/">Mercian Labels</a>, is trying, so far without luck, to get the cost of an unwanted Windows License refunded from a company called Fonestop Ltd. He&#8217;s kindly providing an <a href="http://www.selfadhesivelabels.com/blog/2010/07/28/getting-a-refund-for-your-microsoft-windows-license/">ongoing record</a> of the correspondence between himself and the supplier whilst he seeks a fair refund for the software that he does not want nor require.</p>
<p>This example goes a long way to indicate why the bundling of software and hardware in this way is so wrong. It is incredibly hard to buy a computer in the UK that is not already infected with an inefficient, outdated, expensive, bloated and, still alarmingly, insecure operating system called Microsoft<sup>&reg;</sup> Windows<sup>&trade;</sup>. It is also becoming increasingly difficult to get even a partial refund due to the updated terms in the <a href="http://en.wikipedia.org/wiki/Software_license_agreement">EULA</a> that comes with version 7 of the OS (you can read most of the license agreements <a href="http://www.microsoft.com/About/Legal/EN/US/IntellectualProperty/UseTerms/Default.aspx">here</a>):</p>
<blockquote><p>By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, contact the manufacturer or installer to determine its return policy. You must comply with that policy, which might limit your rights or require you to return the entire system on which the software is installed.</p></blockquote>
<p>In earlier versions the statement about returning the entire system was not there. Here&#8217;s what the Vista EULA said:</p>
<blockquote><p>By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, contact the manufacturer or installer to determine their return policy for a refund or credit.</p></blockquote>
<p>Reading Adrian&#8217;s struggle to get back the money that is rightfully his makes me quite angry. There are plenty of computer users that do not want or need Windows software when they buy a new computer. Even if they are not aware of the great Free Software operating systems such as <a href="http://www.ubuntu.com/">Ubuntu</a> or <a href="http://fedoraproject.org/">Fedora</a> or <a href="http://distrowatch.com/">many others</a>, they probably already have a perfectly legal and valid CD of Windows in a drawer or cupboard anyway. Even I have a legal and valid Windows XP CD in my office; not that it ever gets used nowadays&#8230;</p>
<p>So what&#8217;s to be done? I really feel like starting some kind of campaign to get the lawmakers here and across the EU to make this kind of practice illegal. I as a consumer should be able to select and buy any computer I like and decide <strong>for myself</strong> if I wish to pay for a pre-installed operating system or not. That should be a choice I am free to make. Currently, apart from a few very brave and admirable vendors, I do not have this choice. And now it&#8217;s even harder to obtain a refund due to the change in the wording of Microsoft&#8217;s EULA.</p>
<p>These Brave and Admirable vendors deserve a mention: </p>
<ul>
<li>Brave because I&#8217;m sure that they will come under pressure from businesses like Microsoft to bundle their software and conform to the way that they want you to sell Computers.</li>
<li>Admirable because they are standing up for something which is good and noble and may not be the most profitable course for their company to take.</li>
</ul>
<p>As many of you know we started a website some time ago called <a href="http://nakedcomputers.org/">Naked Computers</a> to track these Brave and Admirable suppliers around the world. It&#8217;s been useful to many but it has been quite quiet recently and it could definitely do with a revamp to make it look more appealing (any WordPress Theme designers fancy knocking up a new look and feel for the site?).</p>
<p>In the UK there is one computer supplier that, in my humble opinion, should be applauded for their attitude: <a href="http://www.novatech.co.uk/novatech/">Novatech</a>. I think that <strong>every</strong> machine they sell from their website or retail outlets are offered with or without an Operating System; it&#8217;s your choice. It&#8217;s quite interesting to look on their site and see just how expensive Windows really is: ~£70 to ~£800 or more! </p>
<p>Recently I noticed Novatech making a few noises on Twitter and I commented positively on their approach to selling naked computers. <a href="https://twitter.com/NovatechLtd/status/20397363230">This</a> was their reply to me:</p>
<blockquote><p>@opensourcerer Thanks for recommending us, we sell all systems without operating systems as we like to give our customers a choice.</p></blockquote>
<p>So come on you lot! Let&#8217;s try and come up with a plan, ideas and suggestions as to how to go about fixing this problem once and for all&#8230; Our company, <a href="http://www.theopenlearningcentre.com/">The Open Learning Centre</a> can host a wiki or something if needed but please use the comments here to start the ball rolling.</p>
<p>Are there any lawyers out there who fancy a challenge? Want to fight for Freedom and allow consumers to make their own choice rather than be forced to pay for something they frequently neither need nor want?</p>
<p>Finally, for those naive souls who believe that an EULA gives you some protection or guarantees, <a href="http://www.linuxquestions.org/questions/blog/william-dthdealer-450341/interesting-parts-of-the-windows-7-eula-3130/">think again&#8230;</a> </p>
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		<title>Adventures in Radio</title>
		<link>http://www.theopensourcerer.com/2010/04/20/adventures-in-radio/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=adventures-in-radio</link>
		<comments>http://www.theopensourcerer.com/2010/04/20/adventures-in-radio/#comments</comments>
		<pubDate>Tue, 20 Apr 2010 09:56:42 +0000</pubDate>
		<dc:creator>Alan Bell</dc:creator>
				<category><![CDATA[FLOSS in the news]]></category>
		<category><![CDATA[The Open Learning Centre]]></category>
		<category><![CDATA[#ukgovOSS]]></category>
		<category><![CDATA[#votegeek]]></category>
		<category><![CDATA[BBC]]></category>
		<category><![CDATA[Radio 4]]></category>

		<guid isPermaLink="false">http://www.theopensourcerer.com/?p=2374</guid>
		<description><![CDATA[A couple of weeks ago we had a call to the office from a BBC radio producer asking if the creators of Votegeek would like to be interviewed for the Radio 4 programme &#8220;Click On&#8221;. After thinking about this for a femptosecond or two the answer was &#8220;Yes!&#8221;. So on Friday I found myself sitting [...]]]></description>
			<content:encoded><![CDATA[<p>A couple of weeks ago we had a call to <a href="http://www.theopenlearningcentre.com">the office</a> from a BBC radio producer asking if the creators of <a href="http://votegeek.org.uk">Votegeek</a> would like to be interviewed for the Radio 4 programme &#8220;Click On&#8221;. After thinking about this for a femptosecond or two the answer was &#8220;Yes!&#8221;. So on Friday I found myself sitting in reception of Broadcasting house in London watching lots of probably famous people that I didn&#8217;t recognise wandering in to work. After a little while I was called up to the studio (very nice anechoic chamber and separate room with mixing desks and blinking lights) and we got on with the interview. You can <a href="http://www.bbc.co.uk/programmes/b00s0b37">Listen to the show</a> or read the transcript below.</p>
<p><strong>Simon Cox:</strong><br />
Now the parties policies on technology probably aren&#8217;t not going to influence who gets your vote in the election. While the digital economy bill now may become law, the debate accompanying it&#8217;s rather speedy passage through parliament revealed just how little many politicians know about technology. With the economy dominating the campaign how can you find out what your local candidates think, or even know about technology. Well the answer is votegeek, the brainchild of Alan Bell, and he is with me in the studio. Alan, what are you hoping to achieve then through your site?<br />
<strong>Alan Bell:</strong><br />
Well we have got a dual aim really, one half of it is to get the geeky type personality more interested in politics, and get people to understand that politics matters to them. The second aim is to get the candidates aware that we exist and that we are voters too.<br />
<strong>SC:</strong><br />
What are the issues that people are wanting to focus on with candidates, presumably it is not just about broadband speed?<br />
<strong>AB:</strong><br />
No, it is a wide range of issues, we are not focussing on a single issue, but we are focussing on a single topic. So there are issues such as the use of Free Software in the public sector. Public procurement policy, digital freedom, privacy, and censorship are definitely topic areas of interest.<br />
<strong>SC:</strong><br />
In terms of the candidates you have been contacting what kind of reaction have you been getting from them?<br />
<strong>AB:</strong><br />
A very positive reaction from some of them, and a lack of response from others! We have had responses from all the major parties, and a number of the minor parties. I was particularly pleased with a comment from the Official Monster Raving Loony Party for instance!<br />
<strong>SC:</strong><br />
Are they surprised when you contact them?<br />
<strong>AB:</strong><br />
The Official Monster Raving Loony Party gentleman was yes! But I would say it is not just me and my group of helpers that are contacting people, we are asking people out there to go and find their constituency on the site, look at the candidates that are available for them to vote for, and then contact their candidates. So the message to the candidates is coming from one of their constituents. There is then a comment area where people can record emails and letters they have sent to their candidates and also responses they have received back.<br />
<strong>SC:</strong><br />
So it is trying to build up a profile is it on their views on particular technology issues?<br />
<strong>AB:</strong><br />
Yes, it is allowing people to share information about their candidates views.<br />
<strong>SC:</strong><br />
Now Rupert, what do you think about this, I mean with the Digital Economy Bill the politicians didn&#8217;t really cover themselves in glory did they?<br />
<strong>Rupert Goodwins:</strong><br />
Well following the Digital Economy Bill closely was quite an eye opener for me, because not only did it transpire that the politicians didn&#8217;t know what they were talking about, but they didn&#8217;t quite realise why it was being rushed through so quickly, and this is an important part of anyone who wants to be an active democrat because you can&#8217;t be good at democracy unless you are informed. Things like votegeek mean that we can get much more involved and force politicians to be more serious about their jobs and that is an excellent thing.<br />
<strong>SC:</strong><br />
What about the way that technology is being used during the campaign, we are always hearing that this is the election where we are suddenly going to see technology really beginning to take off, have you been struck at all by way it is being used?<br />
<strong>RG:</strong><br />
Well yes there was the big debate, well the first of the debates between the three candidates for Prime Minister and if you were online whilst watching that there were lots and lots and lots of people talking away on twitter, blogs and instant messaging. There was an awful lot of debate going on at the same time which never happened before. The most important thing about politics is to be involved and to be informed and technology is allowing that to happen in a new way for the first time.<br />
<strong>SC:</strong><br />
Alan Bell, thanks a lot for that, and Rupert thanks to you too.</p>
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		<title>UK Gov Updates Open Source Policy</title>
		<link>http://www.theopensourcerer.com/2010/01/28/uk-gov-updates-open-source-policy/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=uk-gov-updates-open-source-policy</link>
		<comments>http://www.theopensourcerer.com/2010/01/28/uk-gov-updates-open-source-policy/#comments</comments>
		<pubDate>Thu, 28 Jan 2010 16:11:46 +0000</pubDate>
		<dc:creator>Alan Lord</dc:creator>
				<category><![CDATA[FLOSS in the news]]></category>
		<category><![CDATA[The Open Learning Centre]]></category>
		<category><![CDATA[#ukgovOSS]]></category>
		<category><![CDATA[Government]]></category>
		<category><![CDATA[Open Source]]></category>
		<category><![CDATA[Open Standards]]></category>

		<guid isPermaLink="false">http://www.theopensourcerer.com/?p=2139</guid>
		<description><![CDATA[Remember the Cabinet Office Open Source, Open Standards Re-Use: Action Plan that came out last February? Well, they&#8217;ve updated it. And the bits that they have changed are most welcome: 4. This Strategy does not represent a wholesale change to the Open Source Open Standards Reuse Strategy published in February 2009. It has been updated [...]]]></description>
			<content:encoded><![CDATA[<p>Remember the <a href="http://www.theopensourcerer.com/2009/02/24/uk-government-starts-the-push-for-foss/">Cabinet Office Open Source, Open Standards Re-Use: Action Plan</a> that came out last February?</p>
<p>Well, they&#8217;ve updated it. And the bits that they have changed are most welcome:</p>
<blockquote><p>4. This Strategy does not represent a wholesale change to the Open Source Open Standards Reuse Strategy published in February 2009. It has been updated to take account of comments posted on <a href="http://www.writetoreply.org">www.writetoreply.org</a>. The key changes to policy are:</p>
<ul>
<li>We will require our suppliers to provide evidence of consideration of open source solutions during procurement exercises – if this evidence is not provided, bidders are likely to be disqualified from the procurement.</li>
<li>Where a ‘perpetual licence’ has been purchased from a proprietary supplier (which gives the appearance of zero cost to that project), we will require procurement teams to apply a ‘shadow’ licence price to ensure a fair price<br />
comparison of total cost of ownership. We have also defined the shadow licence cost as either:</p>
<ol>1. the list price of that licence from the supplier with no discounts applied, or</ol>
<ol>2. the public sector price that has been agreed through a ‘Crown’ agreement.</ol>
</li>
<li>We have clarified that we expect all software licences to be purchased on the basis of reuse across the public sector, regardless of the service environment it is operating within. This means that when we launch the Government Cloud, there will be no additional cost to the public sector of transferring licences into the Cloud.</li>
</ul>
</blockquote>
<p>Which is nice <img src='http://www.theopensourcerer.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>But unfortunately, as has been said widely before <a href="http://news.techworld.com/operating-systems/3211336/open-source-vendors-underwhelmed-by-governments-ict-plans">and</a> <a href="http://blogs.techworld.com/the-blue-screen/2010/01/blah-1/index.htm">again</a> <a href="http://puffbox.com/2010/01/27/government-beefs-up-open-source-policy-a-bit/">with</a> <a href="http://www.openforumeurope.org/press-room/latest-news/ofe-press-release-government-action-plan-for-open-source-open-standards-and-software-re-use-updated">this</a> <a href="http://www.computerworlduk.com/community/blogs/index.cfm?blogid=14&#038;entryid=2760">update</a>, <em><strong>this is an action plan without any teeth</strong></em>. There is no enforcement, there is no monitoring and there are no penalties for not implementing the plan.</p>
<p>It&#8217;s all been said already so this is a short post. Until the Cabinet Office can get this implemented at a departmental level across the government and enforced, it remains essentially a &quot;nice-to-have&quot; objective but not much more.</p>
<p>The Cabinet Office have an Open Source <a href="http://www.netvibes.com/cabinetoffice#Open_Source">aggregation service</a> that collects various commentary from around the world based on various tags. This one needs the <strong>#ukgovOSS</strong> tag if you want to write your own piece or even tweet/dent about it.</p>
<p>PS: We have also made a remark or two about this update on our recently started (admittedly rather quietly) and more business-centric Open Source blog that&#8217;s on our main <a href="http://www.theopenlearningcentre.com">web site</a>. We&#8217;ve called the blog <strong><a href="http://www.theopenlearningcentre.com/thewayout">The Way Out</a></strong>. Please feel free to drop by or add to your feed readers.</p>
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		<title>More book reviews and what I&#8217;ve been up to&#8230;</title>
		<link>http://www.theopensourcerer.com/2009/09/08/more-book-reviews-and-what-ive-been-up-to/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=more-book-reviews-and-what-ive-been-up-to</link>
		<comments>http://www.theopensourcerer.com/2009/09/08/more-book-reviews-and-what-ive-been-up-to/#comments</comments>
		<pubDate>Tue, 08 Sep 2009 18:59:51 +0000</pubDate>
		<dc:creator>Alan Lord</dc:creator>
				<category><![CDATA[Personal Stuff]]></category>
		<category><![CDATA[Runes and tales]]></category>
		<category><![CDATA[3G]]></category>
		<category><![CDATA[Alfresco]]></category>
		<category><![CDATA[As]]></category>
		<category><![CDATA[Asterisk]]></category>
		<category><![CDATA[Asus]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[FreePBX]]></category>
		<category><![CDATA[Gwibber]]></category>
		<category><![CDATA[Jaunty]]></category>
		<category><![CDATA[Joomla!]]></category>
		<category><![CDATA[Ka]]></category>
		<category><![CDATA[Karmic]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Packt]]></category>
		<category><![CDATA[The Open Learning Centre]]></category>
		<category><![CDATA[Ubuntu]]></category>
		<category><![CDATA[Virtuemart]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[vtiger]]></category>

		<guid isPermaLink="false">http://www.theopensourcerer.com/?p=1793</guid>
		<description><![CDATA[I just noticed that I hadn&#8217;t posted anything here for what feels like ages &#8211; since August the 15th. So I thought, hmmm, better write something. But what? A quick update on what&#8217;s been going on perhaps? That&#8217;ll do&#8230; I&#8217;ve been working quite a bit with the brilliant free and open source vtiger CRM recently. [...]]]></description>
			<content:encoded><![CDATA[<p>I just noticed that I hadn&#8217;t posted anything here for what feels like ages &#8211; since August the 15th.</p>
<p>So I thought, hmmm, better write something. </p>
<p>But what? A quick update on what&#8217;s been going on perhaps? That&#8217;ll do&#8230;</p>
<p>I&#8217;ve been working quite a bit with the brilliant free and open source <a href="http://vtiger.com">vtiger</a> CRM recently. Looking at some of the less widely used features and updating our training materials for the recent 5.10 release. I&#8217;ve also just submitted a small patch for the Customer Portal feature, to do with its web layout and have been thinking about how best to improve this, and the Webforms modules, to make them easier to customise.</p>
<p>I am also <em><strong>really enjoying</strong></em> using a great little python application called &#8220;<a href="http://gtg.fritalk.com/">Getting Things Gnome</a>&#8220;. It one of those simple applications which does one job, does it very well and is easy to use. It&#8217;s basically an app for jotting down your todo list and making sure you get things done&#8230; Here&#8217;s what it looks like on my Ubuntu Jaunty desktop:<br />
<div id="attachment_1815" class="wp-caption alignnone" style="width: 310px"><a href="http://www.theopensourcerer.com/wp-content/uploads/2009/09/GTG.png"><img src="http://www.theopensourcerer.com/wp-content/uploads/2009/09/GTG-300x214.png" alt="Getting Things Gnome" title="Getting Things Gnome" width="300" height="214" class="size-medium wp-image-1815" /></a><p class="wp-caption-text">Getting Things Gnome</p></div></p>
<p>I also had a mail from those nice people at <a href="http://www.packtpub.com">Packt Publishing</a> suggesting two new books to look at and review for them, In fact a co-author of one of them actually requested that Packt contact <em>me</em> to do a review <img src='http://www.theopensourcerer.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />  Flattery indeed.</p>
<p>So, we now have four books in the pipeline in no particular order:</p>
<div id="attachment_1127" class="wp-caption alignleft" style="width: 210px"><a href="http://www.packtpub.com/joomla-e-commerce-with-virtuemart-1-1-x/book/mid/170409g0rg35"><img src="http://www.theopensourcerer.com/wp-content/uploads/2009/05/joomla-vmart.jpg" alt="Joomla! and Virtuemart" title="Joomla! and Virtuemart" width="200" height="247" class="size-full wp-image-1127" /></a><p class="wp-caption-text">Joomla! and Virtuemart</p></div>
<div style="padding-top:110px;">Building ecommerce sites with Joomla! and Virtuemart. I haven&#8217;t started on this one yet, but if you want to buy it direct from Packt just follow <a href="http://www.packtpub.com/joomla-e-commerce-with-virtuemart-1-1-x/book/mid/170409g0rg35">this link</a> and we&#8217;ll get a few pennies in commission.</div>
<div class="clear"></div>
<div id="attachment_1794" class="wp-caption alignright" style="width: 210px"><a href="http://www.packtpub.com/alfresco-3-enterprise-content-management-implementation/book/mid/240709cv2cbh"><img src="http://www.theopensourcerer.com/wp-content/uploads/2009/09/alfresco-3.jpg" alt="Alfresco 3" title="Alfresco 3" width="200" height="247" class="size-full wp-image-1794" /></a><p class="wp-caption-text">Alfresco 3</p></div>
<div style="padding-top:110px;">My partner-in-crime at <a href="http://www.theopenlearningcentre.com/">The Open Learning Centre</a>, Alan Bell, is reviewing this book on the also brilliant Alfresco ECMS (Enterprise Content Management System). We&#8217;ve just set up a 3.2 community install on one of our own servers and the new interface &#8211; called Alfresco Share &#8211; is really very cool indeed. Once again if you can&#8217;t wait we have a link to Packt&#8217;s on-line store where you can <a href="http://www.packtpub.com/alfresco-3-enterprise-content-management-implementation/book/mid/240709cv2cbh">purchase the book</a>.</div>
<div class="clear"></div>
<div id="attachment_1800" class="wp-caption alignleft" style="width: 210px"><a href="http://www.packtpub.com/freepbx-2-5-powerful-telephony-solutions/mid/080909govozo?utm_source=theopensourcerer.com&#038;utm_medium=affiliate&#038;utm_content=blog&#038;utm_campaign=mdb_000515"><img src="http://www.theopensourcerer.com/wp-content/uploads/2009/09/free-pbx-small.jpg" alt="FreePBX 2.5" title="FreePBX 2.5" width="200" height="247" class="size-full wp-image-1800" /></a><p class="wp-caption-text">FreePBX 2.5</p></div>
<div style="padding-top:110px;">Here&#8217;s one of the new ones we&#8217;ve been asked to take a look at. FreePBX is a very popular GUI to the even more popular Asterisk telephony platform. I am very much looking forward to reviewing this one and the next book. FreePBX 2.5 is available now from <a href="http://www.packtpub.com/freepbx-2-5-powerful-telephony-solutions/mid/080909govozo?utm_source=theopensourcerer.com&#038;utm_medium=affiliate&#038;utm_content=blog&#038;utm_campaign=mdb_000515">Packt&#8217;s on-line store</a>.</div>
<div class="clear"></div>
<div id="attachment_1796" class="wp-caption alignright" style="width: 210px"><a href="http://www.packtpub.com/asterisk-1-4-the-professionals-guide/mid/0809095ef48y?utm_source=theopensourcerer.com&#038;utm_medium=affiliate&#038;utm_content=blog&#038;utm_campaign=mdb_000514"><img src="http://www.theopensourcerer.com/wp-content/uploads/2009/09/Asterisk-1.4-small.jpg" alt="The Professional&#039;s Guide to Asterisk 1.4" title="The Professional&#039;s Guide to Asterisk 1.4" width="200" height="247" class="size-full wp-image-1796" /></a><p class="wp-caption-text">The Professional's Guide to Asterisk 1.4</p></div>
<div style="padding-top:10px;">I <strong>really</strong> like the sound of this one:</p>
<blockquote><p>Implementing, Administering, and Consulting on Commercial IP Telephony Solutions</p>
<ul>
<li>Written by four Asterisk Professionals, this book brings their years of experience together in an easy-to-understand guide to working with Asterisk in small, medium and larger Commercial environments</li>
<li>Packed with hints, tips, and best practice – learn to avoid the pitfalls that can hinder an Asterisk implementation</li>
<li>Focused chapters provide thorough, comprehensive, and self-contained instructions on how to deploy Asterisk across different commercial scenarios</li>
</ul>
</blockquote>
<p>This will probably be the first one I read when they arrive next week. It&#8217;s hot-off the press, just been released and can be ordered from Packt&#8217;s <a href="http://www.packtpub.com/asterisk-1-4-the-professionals-guide/mid/0809095ef48y?utm_source=theopensourcerer.com&#038;utm_medium=affiliate&#038;utm_content=blog&#038;utm_campaign=mdb_000514">web site here</a>.</div>
<div class="clear"></div>
<p>My little Asus 1008HA netbook is running very happily with the Alpha build of Ubuntu Karmic Koala. I was at the swimming pool yesterday (not in it but taking my son to his lesson) and using 3G mobile internet to get on line. Battery life is good although not as long as is quoted by Asus. I reckon I get about 3 1/2 to 4hrs of good use. But that is mainly when powering a 3G dongle too &#8211; and they get <strong>hot</strong>. Karmic is shaping up to be a great release I think although to be frank I am really not sure about the new Gwibber interface, and the Empathy IM client hasn&#8217;t really floated my boat yet. But hey ho, never mind, at least we have a choice folks. </p>
<p>We are planning some new marketing activities over the coming months, what with the forthcoming release of the best desktop OS of all time <em>and</em> Microsoft releasing their rewrite of Vista, October should be a fun month. Hopefully we&#8217;ll have lots of interesting stuff to write about. </p>
<p>In fact I want to share with you a backup script I&#8217;ve written in Bash for my home office network and what may well end up being expanded and developed to support some of our commercial systems too. Well I think it&#8217;s pretty cool anyway. It wakes up machines in the middle of the night, uses &#8211; currently &#8211; rsync to back them up, then turns them off again. Configuration is easy and it seems to be working fine. When I get a mo I&#8217;ll publish the script source and let you all comment on my terrible bash skills. But I like it&#8230; </p>
<p>So there!</p>
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