PCs with Compulsorily Bundled Software Should Be Outlawed

The Windows Tax

The Windows Tax

I’ve written about the Microsoft Tax many times before and have even had a minor success with regards to getting it refunded.

Now a fellow Open Source blogger and businessman, Dr Adrian Steel of Mercian Labels, is trying, so far without luck, to get the cost of an unwanted Windows License refunded from a company called Fonestop Ltd. He’s kindly providing an ongoing record of the correspondence between himself and the supplier whilst he seeks a fair refund for the software that he does not want nor require.

This example goes a long way to indicate why the bundling of software and hardware in this way is so wrong. It is incredibly hard to buy a computer in the UK that is not already infected with an inefficient, outdated, expensive, bloated and, still alarmingly, insecure operating system called Microsoft® Windows. It is also becoming increasingly difficult to get even a partial refund due to the updated terms in the EULA that comes with version 7 of the OS (you can read most of the license agreements here):

By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, contact the manufacturer or installer to determine its return policy. You must comply with that policy, which might limit your rights or require you to return the entire system on which the software is installed.

In earlier versions the statement about returning the entire system was not there. Here’s what the Vista EULA said:

By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, contact the manufacturer or installer to determine their return policy for a refund or credit.

Reading Adrian’s struggle to get back the money that is rightfully his makes me quite angry. There are plenty of computer users that do not want or need Windows software when they buy a new computer. Even if they are not aware of the great Free Software operating systems such as Ubuntu or Fedora or many others, they probably already have a perfectly legal and valid CD of Windows in a drawer or cupboard anyway. Even I have a legal and valid Windows XP CD in my office; not that it ever gets used nowadays…

So what’s to be done? I really feel like starting some kind of campaign to get the lawmakers here and across the EU to make this kind of practice illegal. I as a consumer should be able to select and buy any computer I like and decide for myself if I wish to pay for a pre-installed operating system or not. That should be a choice I am free to make. Currently, apart from a few very brave and admirable vendors, I do not have this choice. And now it’s even harder to obtain a refund due to the change in the wording of Microsoft’s EULA.

These Brave and Admirable vendors deserve a mention:

  • Brave because I’m sure that they will come under pressure from businesses like Microsoft to bundle their software and conform to the way that they want you to sell Computers.
  • Admirable because they are standing up for something which is good and noble and may not be the most profitable course for their company to take.

As many of you know we started a website some time ago called Naked Computers to track these Brave and Admirable suppliers around the world. It’s been useful to many but it has been quite quiet recently and it could definitely do with a revamp to make it look more appealing (any WordPress Theme designers fancy knocking up a new look and feel for the site?).

In the UK there is one computer supplier that, in my humble opinion, should be applauded for their attitude: Novatech. I think that every machine they sell from their website or retail outlets are offered with or without an Operating System; it’s your choice. It’s quite interesting to look on their site and see just how expensive Windows really is: ~£70 to ~£800 or more!

Recently I noticed Novatech making a few noises on Twitter and I commented positively on their approach to selling naked computers. This was their reply to me:

@opensourcerer Thanks for recommending us, we sell all systems without operating systems as we like to give our customers a choice.

So come on you lot! Let’s try and come up with a plan, ideas and suggestions as to how to go about fixing this problem once and for all… Our company, The Open Learning Centre can host a wiki or something if needed but please use the comments here to start the ball rolling.

Are there any lawyers out there who fancy a challenge? Want to fight for Freedom and allow consumers to make their own choice rather than be forced to pay for something they frequently neither need nor want?

Finally, for those naive souls who believe that an EULA gives you some protection or guarantees, think again…

Vietnam: Will be 100% Open Source

I know this isn’t exactly “new” news, (it’s 2 days old and has appeared on /. I understand) but to me it is really important and should be shouted from the rooftops.

VietNamNet Bridge – The Ministry of Information and Communications has issued an instruction on using open source software products at state agencies.

Accordingly, by June 30, 2009, 100% of servers of IT divisions of government agencies must be installed with open source software; 100% of staffs at these IT divisions must be trained in the use of these software products and at least 50% use them proficiently.

Get that! 100% of servers be installed with FOSS (I wonder if they will use Ubuntu?) by the middle of this year.

I mean WOW! Somebody tell Gordon will they?

The article goes on to discuss the desktop, although I guess some of the clarity has been lost in translation but:

Open source software products are OpenOffice, email software for servers of Mozilla ThunderBird, Mozilla FireFox web browser and the Vietnamese typing software Unikey.

The instruction also said that by December 31, 2009, 70% of servers of ministries’ agencies and local state agencies must be installed with the above open source software products and 70% of IT staff trained in using this software; and at least 40% able to use the software in their work.

The above agencies are requested to increase the number of documents and information exchanged among them processed by the above software. By December 31, 2010, all staff at these agencies must be able to use open source software in their jobs.

This is pretty amazing. A sovereign government, mandating the use of FOSS and open standards for document exchange too. And let’s not forget that will bring massive benefits to the Vietnamese citizen. No longer will they have to go and buy, or possibly pirate (see below about cracked software), copies of proprietary software to exchange documents. They can all happily go and use Free Software safe in the knowledge that their government will be able to accept their documents.

I’d like to see what happens if you sent Gordon a letter in ODF?

There is a final, short sentence to this news item that also made me sit up and take note:

The instruction also requests that computer traders not sell PCs installed with cracked software, but open source ones.

BANG goes the Microsoft TAX in Vietnam.

Congratulations to every one who made this happen – I dread to think how much lobbying must have gone on behind closed doors before they got to this point. Can you imagine how M$ must have reacted???

And please pass this story on. I believe this is an announcement worthy of spreading far and wide.

Here’s the URL in it’s full glory: http://english.vietnamnet.vn/tech/2009/01/822425/.

Building your own PC…

My regular desktop computer, Twoflower*, that I use for work and play is dying… 🙁

Twoflower is pretty old now by PC terms and is becoming quite unreliable. I built it about 4 or 5 years ago I guess, although I can’t remember exactly when, and it has been a good workhorse until quite recently. But the time has finally come to move on.

I like building my own PCs and find it can also be a very cost effective way to get exactly the PC you want and, of course, you don’t have to pay the Microsoft Tax either. So, after planning and reading for a couple of months or so, I have just ordered the new bits which will come together to create Lobsang*.

I’m not a “gamer” so I don’t need a heavy duty graphics card or excessive cooling, but I do tend to run a lot of apps at the same time and some of them are quite “hungry”: Eclipse, VirtualBox Virtual Machines, Inkscape, Gimp, OpenOffice.org, Thunderbird & Lightning with as many email accounts and CalDAV calendars as I have, and Firefox with usually a dozen or so tabs open at one time and perhaps further instances of Firefox running too. I’ve also often got a remote X sessions running to a development server as well.

So, it was important to me that I built a PC that is pretty quick, can be expanded easily and will – again – hopefully last me for a good few years.

Here is my shopping list:

Antec Three Hundred Case w/o PSU
520W Corsair HX Series Modular PSU, ATX, EPS12V, whisper quiet, 5 year warranty
Asrock P43R1600Twins, iP43, S 775, PCI-E 2.0 (x16), DDR2/DDR3 1066/1333/800, SATA II, SATA RAID, ATX
Intel Core 2 Duo, E8400, Wolfdale Core, S775, 3.0 GHz, 1333MHz, 6MB Cache, Retail
Arctic Cooling Freezer 7 Pro
2GB (2x1GB) Corsair TwinX DDR2 XMS2 Dominator, PC2-8500 (1066), 240 Pin, Non-ECC Unbuffered, CAS 5
256MB Palit 9500GT, PCI-E 2.0(x16), 1600MHz GDDR3, GPU 550MHz, 32 Cores, HDTV/ D-Sub/ DL DVI-I
320 GB Samsung HD322HJ Spinpoint F1, SATA 300, 7200 rpm, 16MB Cache, 8.9 ms
Samsung TS-H653B/DEBH 20x DVD±R, 8x DVD±DL, DVD+RW x8/-RW x6, x12 DVD-RAM SATA Black OEM

The notable items on here I would say are:

  • Power Supply – It is a really important part of your system. A cheap “no-name” PSU gives you unstable voltages that will lead to operational and reliability problems, crap cabling which restricts airflow, inefficiency so you just waste money making heat and they can be surprisingly noisy. The reviews I read lead me to choose either this Corsair model or a 450W unit from “Be Quiet”.
  • The Asrock Motherboard – This was probably the hardest component to choose. I don’t need a top-end mobo that will overclock like a wild thing, but I did want one that would provide me with a decent platform and will allow some level of growth. This board looked to be just about right and very well priced for an Intel LGA775 board. It supports DDR3 (up to 4GB) as well as DDR2 (up to 8GB) memory and will run any of the latest generation Core2 dual and quad core processors including the most recent 45nm designs.
  • The Processor – I was, until quite recently, going to go for the outstanding Q6600 65nm Quad core chip but having read some more recent reviews it seems as though the newer 45nm designs are much more efficient and yet more powerful. In most review tests, this dual core E8400 outperforms the Q6600 device and has about half the power consumption. There are certain times when 4 cores are better, but seeing as I’ve happily lived with just one up until now I think two will be just fine!
  • No Operating System – I will, of course, be installing a Free and Open Source OS and that will almost certainly be Ubuntu Hardy Heron 8.04.1. In fact I am planning to have a spare partition or two so I can install other OS’s too.

The rest of the items are nothing too special. I am very fond of Samsung drives and have used them for many years now. They are usually very quiet, fast, reliable and are excellent value. The graphics card is a passively cooled device that will be very fine for Compiz and the minimal other 3D requirements I have. I wanted a new case as my current PC’s case is terrible. It was cheap, looked it too and is really noisy with quite a few 80mm fans churning away constantly. This new Antec Three Hundred case looks much better, has bigger 120mm and 140mm fans (that turn slower and thus make less noise) and has better cable management so air should flow well and is quite capacious so I have room to expand too.

My main source of knowledge for this lot comes from the excellent Custom PC Magazine. Although it is heavily geared toward gamers and high end systems, their no-nonsense reviews and technical features are the best I have come across, and I’ve been reading computer magazines virtually since they first appeared. When Custom PC review a product, if it is crap they really say so. There never seems to be any of the “polite excuses” or bias toward particular suppliers or vendors – unless they make really good gear that is. My only gripes with it are I’d like it to cover more Media and power efficiency topics and feature more Open Source software. Perhaps I should suggest some articles…

For the supplier of the bits, I have gone to Scan Computers. I have used them several times before and have no complaints at all. They have a great reputation for service and they do tend to have the best prices too. Hopefully the bits will be here by the weekend, just in time for my 10th Wedding Anniversary, so how much actually ends up getting assembled before next week remains to be seen…

For this blog, I’ll take some pictures of the bits before, during and after assembly and run through the way I put together a new PC. It isn’t terribly hard and is very satisfying when it’s finished.

Update: I’ve written two articles covering the build process. Part 1 is here.

* All the computers in our house are named after characters from Terry Pratchett’s Discworld novels. So far I have used: Rincewind, Mort, Binky, Moist, Angua, Twoflower, Gladys and Vimes.