First we had Asus telling it’s potential customers that “It’s Better With Winblow$” using phraseology such as:

“Windows helps you easily get online and connect to your devices and services – without dealing with an unfamiliar environment or major compatibility issues.”

And now we hear that PC World (IMHO probably the worst place to buy a PC or get technical advice anywhere in the UK) are dropping Linux netbooks too. And why?

… because Windows makes it easier to share content, and provides customers with a simpler, more familiar computing experience on the move,

Share content huh? Does Ubuntu (or any other Linux distro of choice) work with Facebook, Twitter, Flickr, Google Apps, or anywhere else where we “share” content? Does email work? Does OpenOffice.org allow me to share stuff with those unfortunate enough to have spent hundreds of pounds on another Office suite? (Hint: The answer is Yes.)

Simpler… Hmmm, I wonder how much truth there is in this? How hard is it to install software on [say] Ubuntu vs Windows. Wander over here and take a look. (It’s pretty funny really).

familiar – Well, OK I’ll give them that. But I could make Ubuntu blue and have big child-like buttons if I really wanted to. Other than that though – what’s the big deal? I have a mouse, keyboard, screen. Yep, check. I move the mouse and click (or double click) on things and I type stuff. Yep. Check. Ahh no I’ve got it. The familiarity is with the dear old BSOD. Now I don’t get that. In fact my PC doesn’t really crash at all. It doesn’t need defragging (whatever that is), it doesn’t need disinfecting, it doesn’t require frequent re-builds because it gets so slooooooooow after a few months of use. Now I see. That’s what users want and are familiar with.

And how about all those Drivers we have to install and update and search the ‘net for? Hey? Drivers? What are they?

And how often do you update your Anti-virus software? You do have AV software don’t you? Oh of course, sorry I forgot. Nope. Viruses are not really much of an issue with a proper operating system. Take a look at the Wildlist.org (the list of “Active” computer viruses) All 451 from March this year target the Win32 API.

And how about all those strange licenses that many people don’t read, but that “protect” you from doing something illegal – like helping your neighbour perhaps?

This whole thing reminds me of the stupid and cringe-worthy adverts you see in the press where Vendor X says that they “Recommend Proprietary OS Home Premium”. Do they hell. Do you think they really believe that? Or do you think they have been given incentives to say so? I often wonder if there could be a case here with the Trades Description Act (if that still exists). IANAL so don’t really know but it seems as though many vendors’ adverts are not being totally honest when they make these recommendations. It’s bloody obvious they are being paid in some form or another to say that.

So, it seems to me that Microshaft are getting a bit fed up with all these really cool little netbooks running Ubuntu or Android or something else that isn’t Winblows. They have very deep pockets and can afford to buy off some of the people some of the time. But I do not think they can afford to buy everyone all of the time and some vendors probably have a bit more integrity in the first place.

I suggest that you shop around and – even if you buy a PC with Windows for some weird reason – you go to a vendor or supplier who has not been bought off. At least you can have some level of trust in them.

Of course, you could always visit Naked Computers.org and find a vendor that will sell you a computer without an operating system at all. You can then install Ubuntu or something else on it. You almost certainly have a legal CD of XP lying around somewhere. I have several and don’t even use it anymore, so why should I be forced to buy more of their crap, unsafe, bug-ridden software?

Phew. Well. I’m glad I got that off my chest.

[UPDATE] How coincidental is this? Asus, suddenly pull their Android netbook and can’t really say anything about it…

A day after an Asus Eee PC running Google’s Android operating system was shown at Computex Taipei, top executives from the company said the project will be put on the backburner. …

… “Frankly speaking, the first question, I would like to apologise that, if you look at Asus booth we’ve decided not to display this product,” he said. “I think you may have seen the devices on Qualcomm’s booth but actually, I think this is a company decision so far we would not like to show this device. That’s what I can tell you so far. I would like to apologise for that.”

He declined further comment on the subject.

Yeah right. Of course he did.

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I was going back over the document recently and something quite important struck me that I had missed completely the first time round; there is a distinct lack of consideration for one particular group of “stakeholders”. A particular group of very important stakeholders that should be one of the key beneficiaries of the whole policy.

Can you guess who I mean yet?

You.

Yes, the tax paying public. The group that actually consumes the services and output of Government. The group that pays the bills. The group that needs and should be guaranteed free and open access to public information; especially now after the recent ‘expenses revelations’.

Yet, reviewing the policy as a whole it seems remarkably introspective. Only examining how FOSS should or could be acquired and used within Government for Government. And it really only discusses the expectations and implications of increased use of FOSS for itself alone. It is as if the Government are acting only for themselves. <sarcasm>Surely not?</sarcasm>.

The key objectives will be to:

• ensure that the Government adopts open standards and uses these to communicate with the citizens and businesses that have adopted open source solutions
• ensure that open source solutions are considered properly and, where they deliver best value for money (taking into account other advantages, such as re–use and flexibility) are selected for Government business solutions.
• strengthen the skills, experience and capabilities within Government and in its suppliers to use open source to greatest advantage.
• embed an ‘open source’ culture of sharing, re–use and collaborative development across Government and its suppliers, building on the re–use policies and processes already agreed within the CIO Council, and in doing so seek to stimulate innovation, reduce cost and risk, and improve speed to market.
• ensure that there are no procedural barriers to the adoption of open source products within government, paying particular regard to the different business models and supply chain relationships involved.
• ensure that systems integrators and proprietary software suppliers demonstrate the same flexibility and ability to re–use their solutions and products as is inherent in open source.

Even the first objective above targets only those consumers that have already adopted FOSS solutions themselves. There is very little (and I’m being generous) mention or apparent consideration of the public citizen and the benefits that adopting Open Standards/Open Source will bring in terms of ability to access information without needing to acquire proprietary software to do so. There should, IMHO, be another “spoke” to the Government’s policy that provides for a basic level of education of these benefits to the public in general and the public sector employee too.

In my company we tend to meet and deal with individuals who are quite well-informed and will have (at least) a basic understanding of FOSS. They have probably heard of OpenOffice.org for example. But if you were to have that kind of conversation outside of the IT sector you will often be met with blank stares or gasps of “But how can it be free?” or “What’s the catch?”. It is these people who need to be contacted and helped so they may make an informed choice about the software they use on their home computers. Today many do not know they even have a choice (try asking you neighbours if they have heard of Ubuntu). It is – the way I see it – the responsibility of our Government to provide some base-level of information; the proprietary software vendors won’t pay to advertise FOSS and, to be totally honest, I don’t really see why they should be forced to in a free market.

You might think to suggest that is up to companies like ours to do this promotion. And we do to the best of our ability and as finances will allow. But, like many others, we are not a large company and do not have hundreds of thousands of pounds or more to spend on that kind of education. In fact, I was contacted last week by someone working “on behalf” of the Cabinet Office and a publication that is destined to go to all Local Government departments around the UK to help spread the word about the new policy and action plan. We were asked initially what we did and then if we would be interested in being included in this government sponsored and distributed “book”. It sounded very interesting. Until that was, they said it was going to cost us £4000 to have our company details in this register for just 6 months!

That hardly sounds like an “inclusive” and helpful exercise does it? Who are they going to get paying that kind of money? Just how much does this “book” actually cost to produce? And how many copies will be printed? And why are they still using books and paper anyway? It’s contents will almost certainly be out-of-date before it even gets distributed. Sheesh.

There is still, clearly, a very long way to go before our Government really starts to “get it”…

If John Suffolk or any other Government (or opposition) policy makers would like to discuss these issues further and hear how we think we could help to get the “message” out in a more inclusive, effective and less expensive way, please get in touch with us via our company web site. I have tagged this article with the requisite #ukgovOSS so I am hopeful that it will be picked up.

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Anyway – two blog posts crept on my radar today that are worthy of mention and the cause for my writing at all.

This one from the ever vigilant and articulate Glyn Moody about how no-one seems to be that interested in OOXML any more and some possible reasoning behind the apparent apathy.

The other quite literally had me in hysterics (ROTFL). It’s not the post so much as the comments attached to it. Apparently those few who remain interested in OOXML enjoy nothing more than discussing between themselves what OOXML is for and how various versions of the notorious specification should be augmented/updated or even simply maintained.

The debate is on such things as should the “Transitional” format be forward or backward looking and if the later then it shouldn’t be Transitional but Strict. Hmmm – yes I hear you say gripping stuff. Here’s a snippet from one of the comments just to whet your appetite:

So, ECMA-376 (1ed) is “looking back”, but ISO-29500 Transitional is not simply “looking back”: it is a “mutant”, that is both looking backward and looking forward. ISO 29500 Strict is indeed “looking forward”.

For those readers who “have a life” and missed all the excitement of 2007/8 a brief synopsis of the history goes something like this:

Microsoft implemented OOXML (their XML based file format which is essentially a binary dump of the memory footprint of your document wrapped in an amazingly obscure and illegible XML schema) in Office 2007. You may have even received the odd file with a .docx or .xlsx extension. Then some kind of panic happened in MS and they decided that because Governments and other public bodies were asking for ODF (ISO/IEC 26300 Open Document Format supported by many applications including OpenOffice.org) they’d better get OOXML standardised too. So in a rush job, Microsoft’s specification publicist ECMA took the format used on Office 2007, got the developer documentation and wrote a bit more stuff around it and published it as ECMA 376. It then got submitted to the ISO for “fast tracking”. Oh yes, did I mention the “specification” was over 6000 pages long? Needless to say there was lots of argy bargy back and forth, the document got changed quite a bit, lots of money changed hands, loads of small countries from the developing world suddenly got very interested in XML Document Specifications and decided to become paid up members of the standards bodies and the specification scraped through about a year ago to become probably the worst example of a supposed International standard the world has ever seen (IMHO).

Do be advised also that today, as far as I am aware. there is no currently available end-user product (free or commercial) for reading and writing ISO IEC 29500 (OOXML) files. Microsoft Office 2007 doesn’t; it supports something similar to the first edition of ECMA 376 but probably not quite the same and I’m not sure anyone really cares anyway.

But do go and read the discussion on this blog post. Even if you don’t really understand it, the discussion of such irrelevant minutiae and semantics really does show to me that even those who support and think it is a useful and worthwhile specification don’t really know what it is for…

Here’s a bit more just to highlight the trouble they are all having:

Thanks for the clarification. “Transitional”, at present, is definitely looking like the superset of “Strict” the way you explained. The word “transitional”, however says to be that it is temporary. If we insist “transitional” will always be the superset, then there is no way “Transitional” will ever be a temporary thing.

Moreover, with the superset definition, it means anything that makes it into “strict” will automatically make it into “transitional”, which will make Brown’s statement that the working group is considering mirroring new features into “transitional” moot.

I will say “transitional” is the superset of “strict”, with a time limit imposed. Therefore, for a limited time only, it can be “looking forward”. What is happening is someone forgotten to specify the time limit, which leads to the discussion whether new features in “strict” should be mirrored into “transition”.

To me, it does not make sense to put new features introduced in Office 14 into “Transitional”. “Strict”? Yes, but not “transitional” since it unnecessarily extended the time frame for “transitional”.

One question still remains, how does one add new features to Transitional or Strict given the charter can be read to exclude new features introduced in future version of MS Office, including Office 14?

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I’ve not said much on this because, speculation is, frankly, pretty pointless. We have no idea what is going to happen in reality and I certainly do not have an ear in Larry or Jonathan’s Office. Oracle are going to pay a great deal of money for Sun and they will get a company that is is well liked by many – but not all – in the FOSS community. What do they have that Oracle want?

• Solaris – A nice operating system for servers. Important to Oracle for a number of reasons. A great deal of their database solutions run on Solaris. Open Solaris is available under an OSI approved Licence.
• Java – Almost a world in it’s own right and something that is very, very important to lots and lots of companies including Sun’s other early suitor, IBM. Personally I reckon this is Sun’s jewel-in-the-crown. Not for monetary value necessarily, but because it touches almost everyone in some way. From the Java web site: “Java powers more than 4.5 billion devices including: 800+ million PCs, 2.1 billion mobile phones and other handheld devices (source: Ovum), 3.5 billion smart cards, Set-top boxes, printers, Web cams, games, car navigation systems, lottery terminals, medical devices, parking payment stations, and more.” Java is free to use and there is the Open JDK available under the GPL.
• Lots of hardware – Are Oracle interested in this? Several commentators think not and come up with a credible scenario whereby Oracle can sell off the h/w bits and get back most of what they paid for the whole business. Here’s a nicely succinct piece as an example. That’s quite a compelling story but only time will tell. Maybe Oracle does want to expand into h/w too? Who knows. It would help it compete more against HP and IBM in areas where they were “partners” before…
• MySQL – Lots of worried voices in the blogoshpere and others keeping surprisingly quiet. Much of the mainstream MySQL code is GPL.
• OpenOffice.org – This could hold tremendous opportunity for Oracle should they wish. Take on MS? They could really hurt Microsoft’s cash cow (Office) if they decided or wanted too. OpenOffice.org is licensed under the LGPL.

Oracle is not unknown in the FOSS world. It has a number of FOSS products and projects such as their own Linux, the InnoDB engine that is used in MySQL (today they released a new embedded version, under the GPL), remember the Berkeley DB from Sleepycat Software? Yep. They have that too (OSI Approved License).

So, not much idle speculation from me. But here are few others speculating that I found interesting:

Ars Technica.
Glyn Moody.
An informed prognosticator.
SABDFL.
Matt Assay.

Please drop by any other good links that are worth reading or comments you have. But remember, there’s no point in getting wound up or anxious. Nobody really knows what is going to happen but one thing is certain if the deal goes through; the Free and Open Source Ecosystem has just landed a very big fish indeed…

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… I suppose the truly intriguing thing is not that we have a competitive market for Web browsers again, but how it happened. Baker told me recently that Firefox is “an anomaly” because it managed to beat back overwhelming Microsoft market share. Can we do it again?

What was the tipping point when Microsoft’s Internet Explorer team finally had to start paying attention to Mozilla’s Firefox browser? And when did Google decide that it couldn’t subsist on Firefox’s roadmap and instead had to forge its own browser, Chrome?

My own take on this is it was all Microsoft’s own doing. Think about it. Their browser, Internet Explorer [and more specifically IE6], was locked into the operating system that ran an almost every PC sold. So for Mozilla’s Firefox browser to take more than a 20% market share is pretty staggering. If you use Windows (as certainly a few years ago almost everyone did) you already have a browser on that Windows PC so why go and download another one? It isn’t quite the same for OpenOffice.org or Gimp for example. You are having to make a decision about acquiring an Office Application Suite or an Image Editor; whether you pay for commercial code or use FOSS is your choice. But with the browser, you already have one.

My conclusion to Matt’s question is that it comes down to just how bad IE6 really was. If it had been a half decent browser with acceptable support for the standards it was supposed to support then I don’t think Firefox, and possibly the entire FOSS ecosystem, would be as strong as it is today.

Presumably Microsoft could have patched and updated IE6 during the course of it’s life but they chose not to, and instead stuck to delivering a half-baked, non-compliant browser full of leaks and security holes and proprietary features that lead many unfortunate souls to build sites that only worked with Microsoft’s browser.

I think that it was the web development community that started this movement. Being professionally involved in helping Graphic Designers make websites work across browsers, I know just how BAD IE6 really is when it comes to supporting standards. If it hadn’t been so terrible, or even got fixed, I don’t think the web developer community would have started using Firefox in the numbers that they did and then espousing it’s virtues with quite the same level of gusto.

Of course, as well as being a decent browser, there were many new and innovative ideas and features in Firefox, a huge extension and plug-in library and cross platform support too. But as “most” users of a browser are simply surfing, then if IE wasn’t such a pile of steaming poo in the first place I don’t think many consumers would have been inclined to change at all.

What do you think?

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It is now official and also confirmed that OOXML files are not just insecure but there are also persistent attacks against new flaws (without any security patches being available, i.e. zero-day).

There are some good links and sources to this article so recommended reading for anyone who is considering using Office 2007 or receives an OOXML document (the ones ending in x, e.g docx, pptx and xlsx). IMHO your automatic response should be to return it directly to the sender, do not attempt to open it, and ask for them to send it to you in an open format such as ODF or PDF or even plain text. I would also suggest that you provide a link to OpenOffice.org in the reply.

In the last few scant months, there have been several major and very serious security flaws and attack opportunities with Microsoft’s software. Surely, it must be becoming clear to everyone by now:

If the foundations are weak, the walls crumbling, the windows broken and the roof collapsing; it’s time to move.

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please use as you wish, but it has not been checked for accuracy. Good luck.

I have just read and listened again and didn’t find anything glaring although I did fix one rather amusing typo: “Linux Colonel” to “Linux Kernel”. It was sent to me as a Microsoft .doc file. I opened it in OpenOffice.org and exported it as a PDF so it should be readable by virtually everyone.

This programme does provide some excellent answers to the types of questions we repeatedly get asked in our day-to-day business:

• “How do they/you make money from Open Source”
• “Why should you/they give it away?”

So for those of you who get asked these sorts of questions and would like some non-technobable answers from a rather reputable source to use, the transcript can be downloaded in it’s entirety, for free, from our website here. On that page, there is also a link to the BBC’s permanent archive so the podcast can be retrieved too. As an interesting titbit, in his email with me, the editor said that about 600k people download the programme every month!

And just to whet your appetite, here is quite a nice quote from Chris Anderson – the editor of Wired…

… Microsoft’s financial success is about taking a product whose underlying economics are zero, the marginal costs of reproducing software is zero, and charging $300 for it. You know incredible net profit margins. Unfortunately, economics always wins. People recognised that the underlying economics of distributing software were zero and so they were like okay, so Microsoft is getting monopoly profits because they are in fact a monopoly. What we need to do is break the monopoly. Not, as it turns out, by regulation and regulator, but instead the marketplace broke the monopoly.

If you are involved in any way with the promotion of FOSS and/or CC then this really is well worth listening too and or reading,

And although the editor didn’t provide any specific license conditions with the document, I plan to repsect the BBC’s copyright, and provide suitable attribution when and where we use snippets etc; something like this http://creativecommons.org/licenses/by-sa/2.0/uk/ perhaps.

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Along with our friends at the OpenForum Europe and helpers from a few other Free Software or Open Source related organisations, we exhibited much of what it is best about FOSS to the international education community.

We had a couple of shiny new Samsung 2343BW widescreen monitors showing off Edubuntu/Ubuntu to full effect. There were a variety of sub-notebook class devices demonstrating various Free OSs and just what £99 can get you if you care to look.

We discussed – sometimes at great length – philosophical, financial, technical, security and educational benefits that can be had from using FOSS solutions in an education context. (Why would anyone in their right mind use proprietary software if they had a choice or a clean sheet to start from?)

We promoted and extolled the virtues of many individual FOSS projects including, Moodle, Elgg, Mahara, Ubuntu, Edubuntu, and countless others.

We met up with colleagues old and new from various places such as: Elonex, Sirius and Alpha Plus. We found some new and interesting products. For me the most exciting was seeing first cross-platform interactive whiteboard solution being demonstrated on Windows, Mac OSX and Ubuntu live by Mimio.

As a comparison to last year, we made contact with nearly 200% more individuals, and gave away around 200 more Ubuntu Desktop CDs (and quite a few Server CDs too).

My personal take on this year’s BETT was pretty encouraging.

• I had many fewer conversations this year that started with me having to explain what FOSS is. And many schools and education authorities are familiar with and already using FOSS successfully.
• There was considerable interest in finding out more and in looking for ways to introduce FOSS into what is a very closed-shop (MS) environment currently.
• There was a really good throughput all week of teachers, ICT staff and Heads/Governors who expressed a passion for FOSS and its use in their schools and colleges.
• There was a great deal of criticism for the lack of leadership from Government regarding FOSS and the way in which the education sector is very largely tied to MS, especially with the SIMS product from Capita. This was a very frequent discussion; how to integrate non-Microsoft products such as OpenOffice.org with the almost ubiquitous Schools MIS platform.
• A healthy dose of scepticism from other visitors made us the educator for a while and hopefully we helped to open some eyes to the possibilities that FOSS can deliver.
• And I met a FAN! After looking at my business card and seeing our logo, the visitor I was talking too grabbed my hand, shook it passionately and declared with some gusto – “You are The Open Sourcerer!”. Fame at last eh. Thanks Phil, it was a pleasure to meet you.

Now the show is over, the stands are torn down, and everyone has left. This is when the real work starts. Following up with all those hundreds of educators who want our help to introduce FOSS into their environment.

My feet are still sore (and this is more than 24hrs after getting home) but it was bloody well worth it. I met some great people and feel as though we have achived a great deal more this year. All being well, next year’s BETT will be even bigger and bolder for us – the planning is already underway.

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VietNamNet Bridge – The Ministry of Information and Communications has issued an instruction on using open source software products at state agencies.

Accordingly, by June 30, 2009, 100% of servers of IT divisions of government agencies must be installed with open source software; 100% of staffs at these IT divisions must be trained in the use of these software products and at least 50% use them proficiently.

Get that! 100% of servers be installed with FOSS (I wonder if they will use Ubuntu?) by the middle of this year.

I mean WOW! Somebody tell Gordon will they?

The article goes on to discuss the desktop, although I guess some of the clarity has been lost in translation but:

Open source software products are OpenOffice, email software for servers of Mozilla ThunderBird, Mozilla FireFox web browser and the Vietnamese typing software Unikey.

The instruction also said that by December 31, 2009, 70% of servers of ministries’ agencies and local state agencies must be installed with the above open source software products and 70% of IT staff trained in using this software; and at least 40% able to use the software in their work.

The above agencies are requested to increase the number of documents and information exchanged among them processed by the above software. By December 31, 2010, all staff at these agencies must be able to use open source software in their jobs.

This is pretty amazing. A sovereign government, mandating the use of FOSS and open standards for document exchange too. And let’s not forget that will bring massive benefits to the Vietnamese citizen. No longer will they have to go and buy, or possibly pirate (see below about cracked software), copies of proprietary software to exchange documents. They can all happily go and use Free Software safe in the knowledge that their government will be able to accept their documents.

I’d like to see what happens if you sent Gordon a letter in ODF?

There is a final, short sentence to this news item that also made me sit up and take note:

The instruction also requests that computer traders not sell PCs installed with cracked software, but open source ones.

BANG goes the Microsoft TAX in Vietnam.

Congratulations to every one who made this happen – I dread to think how much lobbying must have gone on behind closed doors before they got to this point. Can you imagine how M$ must have reacted???

And please pass this story on. I believe this is an announcement worthy of spreading far and wide.

Here’s the URL in it’s full glory: http://english.vietnamnet.vn/tech/2009/01/822425/.

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I have been threatening my wife’s PC for quite some time now, but there has been no real motivation to move until today… Our bank called and told her a credit card has been fraudulently used in the last few days. Fortunately they appear to have correctly and swiftly identified the misuse and are dealing with the problem.

However, this experience has obviously caused my beloved (Helen) to start wondering how her details were captured in the first place. She is pretty scrupulous with the shredder, and this particular card is almost only ever used for on-line transactions; so her PC was a possible, if not likely, route for the thieves. The ClamWin AV scan threw up a few nasty sounding files, including some IE.IFrame trojan thing, although they had all been quarantined already.  But the fact that Windows is so vulnerable to attack and subsequent compromise when compared to Linux, this saga has just tipped the scales. We now have a good reason to start the final migration of the Lord household.

This evening, I have installed Thunderbird on Helen’s Windows PC and imported everything from her Outlook email client. The import was basically flawless and after changing a few settings she’s now up and running with TB. (Interestingly, her first few comments were very positive: “This looks nice”, “It’s much faster”, “I like the address book layout” and so forth.) I added Lightning and connected her up to our caldav Calendar Server (Cosmo) which is an added bonus for Helen. We all use this for work, family and personal scheduling and Helen had been limited to using web access (simply because Outlook doesn’t support the Caldav standard) which is not the optimum interface to this calendar.

Helen was already using Firefox most of the time but now I’ve asked her to stop using IE altogether.

Helen also has OpenOfice.org (OOo) installed already but has not been using it much as the Windows defaults are [were] set for MSO 2003. This will probably be the area where there will be some new learning as she stops using MSO and starts using OOo but it isn’t that painful to be frank.

I think within a month, I will install Ubuntu 8.10 as a dual boot for a short period just in case she finds there are things that don’t work and then we’ll turn off the malware-that-pretends-to-be-an-OS Windows within a few weeks from then.

She does use iTunes for her work and pleasure so I am thinking we’ll need to have a VM (VirtualBox) running her copy of XP to support that, unless someone would like to offer advice on alternatives. She runs music therapy classes and her material is ripped onto her iPod using Apple’s lossless codec IIRC that iTunes seems to default to. Never having used it myself, nor do I own an iPod I am not the best source of advice on this one so if anyone can help here I’d be grateful.

I can’t think there is much else that will bite us though; she doesn’t have any other proprietary apps I can see that are going to prove troublesome to replace.

One thing that is really important in this story is this ability to run the main applications: Firefox, Thunderbird and OpenOffice.org, on both Windows and Linux platforms. It will make the transition, for a non-technical user, much less painful than having to switch wholesale over to new apps and a new OS all at the same time. Thanks Mozilla and OOo.

As we go through this migration I’ll write a little more (I might even ask Helen to document her experiences and thoughts). Hopefully it will help others doing, or wanting to do, the same thing.

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