Welcome to the latest of our very popular OpenERP installation “How Tos”.
The new release of OpenERP 7.0 is a major upgrade and a new Long Term Support release; the 7.0 Release Notes extend to over 90 pages! The most noticeable change is a complete re-write of the User Interface that features a much more modern look and feel.
OpenERP 7.0 is not only better looking and easier to use, it also brings many improvements to the existing feature-set and adds a number of brand new features which extend the scope of the business needs covered by OpenERP. Integration of social network capabilities, integration with Google Docs and LinkedIn, new Contract Management, new Event Management, new Point of Sale, new Address Book, new Fleet Management,… are only some of the many enhancements in OpenERP 7.0.
The How To
Following that introduction, I bet you can’t wait to get your hands dirty…
Just one thing before we start: You can simply download a “.deb” package of OpenERP and install that on Ubuntu. Unfortunately that approach doesn’t provide us (Libertus Solutions) with enough fine-grained control over where things get installed, and it restricts our flexibility to modify & customise, hence I prefer to do it a slightly more manual way (this install process below should only take about 10-15 minutes once the host machine has been built).
So without further ado here we go:
Step 1. Build your server
I install just the bare minimum from the install routine (you may want to install the
openssh-server during the install procedure or install subsequently depending on your needs).
After the server has restarted for the first time I install the
openssh-server package (so we can connect to it remotely) and
denyhosts to add a degree of brute-force attack protection. There are other protection applications available: I’m not saying this one is the best, but it’s one that works and is easy to configure and manage. If you don’t already, it’s also worth looking at setting up key-based ssh access, rather than relying on passwords. This can also help to limit the potential of brute-force attacks. [NB: This isn't a How To on securing your server...]
sudo apt-get install openssh-server denyhosts
Now make sure your server has all the latest versions & patches by doing an update:
sudo apt-get update
sudo apt-get dist-upgrade
Although not always essential it’s probably a good idea to reboot your server now and make sure it all comes back up and you can login via ssh.
Now we’re ready to start the OpenERP install.
Step 2. Create the OpenERP user that will own and run the application
sudo adduser --system --home=/opt/openerp --group openerp
This is a “system” user. It is there to own and run the application, it isn’t supposed to be a person type user with a login etc. In Ubuntu, a system user gets a UID below 1000, has no shell (it’s actually
/bin/false) and has logins disabled. Note that I’ve specified a “home” of
/opt/openerp, this is where the OpenERP server code will reside and is created automatically by the command above. The location of the server code is your choice of course, but be aware that some of the instructions and configuration files below may need to be altered if you decide to install to a different location.
[Note: If you want to run multiple versions of OpenERP on the same server, the way I do it is to create multiple users with the correct version number as part of the name, e.g. openerp70, openerp61 etc. If you also use this when creating the Postgres users too, you can have full separation of systems on the same server. I also use similarly named home directories, e.g. /opt/openerp70, /opt/openerp61 and config and start-up/shutdown files. You will also need to configure different ports for each instance or else only the first will start.]
A question I have been asked a few times is how to run the OpenERP server as the openerp system user from the command line if it has no shell. This can be done quite easily:
sudo su - openerp -s /bin/bash
su your current terminal login to the openerp user (the “
openerp is correct) and use the shell
/bin/bash. When this command is run you will be in openerp’s home directory:
When you have done what you need you can leave the openerp user’s shell by typing
Step 3. Install and configure the database server, PostgreSQL
sudo apt-get install postgresql
Then configure the OpenERP user on postgres:
First change to the postgres user so we have the necessary privileges to configure the database.
sudo su - postgres
Now create a new database user. This is so OpenERP has access rights to connect to PostgreSQL and to create and drop databases. Remember what your choice of password is here; you will need it later on:
createuser --createdb --username postgres --no-createrole --no-superuser --pwprompt openerp
Enter password for new role: ********
Enter it again: ********
Finally exit from the postgres user account:
Step 4. Install the necessary Python libraries for the server
sudo apt-get install python-dateutil python-docutils python-feedparser python-gdata \
python-jinja2 python-ldap python-libxslt1 python-lxml python-mako python-mock python-openid \
python-psycopg2 python-psutil python-pybabel python-pychart python-pydot python-pyparsing \
python-reportlab python-simplejson python-tz python-unittest2 python-vatnumber python-vobject \
python-webdav python-werkzeug python-xlwt python-yaml python-zsi
With that done, all the dependencies for installing OpenERP 7.0 are now satisfied (note that there are some new packages required since 6.1).
Step 5. Install the OpenERP server
I tend to use
wget for this sort of thing and I download the files to my home directory.
Make sure you get the latest version of the application: at the time of writing this it’s 7.0. I got the download links from their download pages (note there are also
exe builds in this area too). There isn’t a static 7.0 release tarball as such anymore, but there is a nightly build of the 7.0 source tree which should be just as good and will contain patches as and when things get fixed. The link below is to the source tarball for the 7.0 branch.
Note: As an alternative method of getting the code onto your server, Jerome added a very useful comment showing how to get it straight from launchpad. Thanks!
Now install the code where we need it:
cd to the
/opt/openerp/ directory and extract the tarball there.
sudo tar xvf ~/openerp-7.0-latest.tar.gz
Next we need to change the ownership of all the the files to the OpenERP user and group we created earlier.
sudo chown -R openerp: *
And finally, the way I have done this is to copy the server directory to something with a simpler name so that the configuration files and boot scripts don’t need constant editing (I called it, rather unimaginatively, server). I started out using a symlink solution, but I found that when it comes to upgrading, it seems to make more sense to me to just keep a copy of the files in place and then overwrite them with the new code. This way you keep any custom or user-installed modules and reports etc. all in the right place.
sudo cp -a openerp-7.0 server
As an example, should OpenERP 7.0.1 come out soon, I can extract the tarballs into /opt/openerp/ as above. I can do any testing I need, then repeat the copy command so that the modified files will overwrite as needed and any custom modules, report templates and such will be retained. Once satisfied the upgrade is stable, the older 7.0 directories can be removed if wanted.
That’s the OpenERP server software installed. The last steps to a working system is to set up the configuration file and associated boot script so OpenERP starts and stops automatically when the server itself stops and starts.
Step 6. Configuring the OpenERP application
The default configuration file for the server (in
/opt/openerp/server/install/) is actually very minimal and will, with only one small change work fine so we’ll simply copy that file to where we need it and change it’s ownership and permissions:
sudo cp /opt/openerp/server/install/openerp-server.conf /etc/
sudo chown openerp: /etc/openerp-server.conf
sudo chmod 640 /etc/openerp-server.conf
The above commands make the file owned and writeable only by the openerp user and group and only readable by openerp and root.
To allow the OpenERP server to run initially, you should only need to change one line in this file. Toward to the top of the file change the line
db_password = False to the same password you used back in step 3. Use your favourite text editor here. I tend to use nano, e.g.
sudo nano /etc/openerp-server.conf
One other line we might as well add to the configuration file now, is to tell OpenERP where to write its log file. To complement my suggested location below add the following line to the
logfile = /var/log/openerp/openerp-server.log
Once the configuration file is edited and saved, you can start the server just to check if it actually runs.
sudo su - openerp -s /bin/bash
If you end up with a few lines eventually saying OpenERP is running and waiting for connections then you are all set.
On my system I noticed the following warning:
2012-12-19 11:53:51,613 6586 WARNING ? openerp.addons.google_docs.google_docs: Please install latest gdata-python-client from http://code.google.com/p/gdata-python-client/downloads/list
The Ubuntu 12.04 packaged version of the python gdata client library is not quite recent enough, so to install a more up-to-date version I did the following (exit from the openerp user’s shell if you are still in it first):
sudo apt-get install python-pip
sudo pip install gdata --upgrade
Going back and repeating the commands to start the server resulted in no further warnings
sudo su - openerp -s /bin/bash
If there are errors, you’ll need to go back and find out where the problem is.
Otherwise simply enter
CTL+C to stop the server and then
exit to leave the openerp user account and go back to your own shell.
Step 7. Installing the boot script
For the final step we need to install a script which will be used to start-up and shut down the server automatically and also run the application as the correct user. There is a script you can use in
/opt/openerp/server/install/openerp-server.init but this will need a few small modifications to work with the system installed the way I have described above. Here’s a link to the one I’ve already modified for 7.0.
Similar to the configuration file, you need to either copy it or paste the contents of this script to a file in
/etc/init.d/ and call it
openerp-server. Once it is in the right place you will need to make it executable and owned by root:
sudo chmod 755 /etc/init.d/openerp-server
sudo chown root: /etc/init.d/openerp-server
In the configuration file there’s an entry for the server’s log file. We need to create that directory first so that the server has somewhere to log to and also we must make it writeable by the openerp user:
sudo mkdir /var/log/openerp
sudo chown openerp:root /var/log/openerp
Step 8. Testing the server
To start the OpenERP server type:
sudo /etc/init.d/openerp-server start
You should now be able to view the logfile and see that the server has started.
If there are any problems starting the server you need to go back and check. There’s really no point ploughing on if the server doesn’t start…
If the log file looks OK, now point your web browser at the domain or IP address of your OpenERP server (or localhost if you are on the same machine) and use port 8069. The url will look something like this:
What you should see is a screen like this one (it is the Database Management Screen because you have no OpenERP databases yet):
What I do recommend you do at this point is to change the super admin password to something nice and strong (Click the “Password” menu). By default this password is just “admin” and knowing that, a user can create, backup, restore and drop databases! This password is stored in plain text in the
/etc/openerp-server.conf file; hence why we restricted access to just openerp and root. When you change and save the new password the
/etc/openerp-server.conf file will be re-written and will have a lot more options in it.
Now it’s time to make sure the server stops properly too:
sudo /etc/init.d/openerp-server stop
Check the logfile again to make sure it has stopped and/or look at your server’s process list.
Step 9. Automating OpenERP startup and shutdown
If everything above seems to be working OK, the final step is make the script start and stop automatically with the Ubuntu Server. To do this type:
sudo update-rc.d openerp-server defaults
You can now try rebooting you server if you like. OpenERP should be running by the time you log back in.
If you type
ps aux | grep openerp you should see a line similar to this:
openerp 1491 0.1 10.6 207132 53596 ? Sl 22:23 0:02 python /opt/openerp/server/openerp-server -c /etc/openerp-server.conf
Which shows that the server is running. And of course you can check the logfile or visit the server from your web browser too.
That’s it! Next I would suggest you create a new database filling in the fields as desired. Once the database is initialised, you will be directed straight to the new main configuration screen which gives you a fell for the new User Interface in OpenERP 7 and shows you how easy it is to set up a basic system.
The decorations have been in the shops for months, the clocks have changed, sooner or later we are going to have to face up to the inevitability of another Christmas, and there is nothing we can do to prevent it.
Take a moment to look forward to your long weekend of seasonal festivities with close family, distant relatives, and the not-quite-distant-enough ones. Think of the present opening, the joy of seeing another pair of socks, the screams of rage that inform you that Ben 10 was last years hot thing and a completely inappropriate present to have given this year. Just think about the meal of curiously burned stuffing inside a not-quite-cooked turkey which you will then smother with cranberry jam for no apparent culinary purpose. Spare a moment to consider the bowl of sprouts and the fun of watching adults attempting to fool children into thinking they are edible. Perhaps after the meal someone will suggest that you all play a board game together, won’t that be fun! The best you can hope for is that they will all be asleep before the Dr Who Christmas special starts.
If these thoughts of Christmas have left you in need of a stiff drink, don’t worry you are not alone, and we have a plan. The Ubuntu UK Christmas event will be held at The Hub Islington on December 21st from 7PM. You can register your attendance here (launchpad account required). We would invite you to bring some Christmas and/or Ubuntu themed nibbles and optionally a bottle of something to ward off the cold. Take an evening out to relax with friends and steel yourself for what is to come.
Now a fellow Open Source blogger and businessman, Dr Adrian Steel of Mercian Labels, is trying, so far without luck, to get the cost of an unwanted Windows License refunded from a company called Fonestop Ltd. He’s kindly providing an ongoing record of the correspondence between himself and the supplier whilst he seeks a fair refund for the software that he does not want nor require.
This example goes a long way to indicate why the bundling of software and hardware in this way is so wrong. It is incredibly hard to buy a computer in the UK that is not already infected with an inefficient, outdated, expensive, bloated and, still alarmingly, insecure operating system called Microsoft® Windows™. It is also becoming increasingly difficult to get even a partial refund due to the updated terms in the EULA that comes with version 7 of the OS (you can read most of the license agreements here):
By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, contact the manufacturer or installer to determine its return policy. You must comply with that policy, which might limit your rights or require you to return the entire system on which the software is installed.
In earlier versions the statement about returning the entire system was not there. Here’s what the Vista EULA said:
By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, contact the manufacturer or installer to determine their return policy for a refund or credit.
Reading Adrian’s struggle to get back the money that is rightfully his makes me quite angry. There are plenty of computer users that do not want or need Windows software when they buy a new computer. Even if they are not aware of the great Free Software operating systems such as Ubuntu or Fedora or many others, they probably already have a perfectly legal and valid CD of Windows in a drawer or cupboard anyway. Even I have a legal and valid Windows XP CD in my office; not that it ever gets used nowadays…
So what’s to be done? I really feel like starting some kind of campaign to get the lawmakers here and across the EU to make this kind of practice illegal. I as a consumer should be able to select and buy any computer I like and decide for myself if I wish to pay for a pre-installed operating system or not. That should be a choice I am free to make. Currently, apart from a few very brave and admirable vendors, I do not have this choice. And now it’s even harder to obtain a refund due to the change in the wording of Microsoft’s EULA.
These Brave and Admirable vendors deserve a mention:
- Brave because I’m sure that they will come under pressure from businesses like Microsoft to bundle their software and conform to the way that they want you to sell Computers.
- Admirable because they are standing up for something which is good and noble and may not be the most profitable course for their company to take.
As many of you know we started a website some time ago called Naked Computers to track these Brave and Admirable suppliers around the world. It’s been useful to many but it has been quite quiet recently and it could definitely do with a revamp to make it look more appealing (any WordPress Theme designers fancy knocking up a new look and feel for the site?).
In the UK there is one computer supplier that, in my humble opinion, should be applauded for their attitude: Novatech. I think that every machine they sell from their website or retail outlets are offered with or without an Operating System; it’s your choice. It’s quite interesting to look on their site and see just how expensive Windows really is: ~£70 to ~£800 or more!
Recently I noticed Novatech making a few noises on Twitter and I commented positively on their approach to selling naked computers. This was their reply to me:
@opensourcerer Thanks for recommending us, we sell all systems without operating systems as we like to give our customers a choice.
So come on you lot! Let’s try and come up with a plan, ideas and suggestions as to how to go about fixing this problem once and for all… Our company, The Open Learning Centre can host a wiki or something if needed but please use the comments here to start the ball rolling.
Are there any lawyers out there who fancy a challenge? Want to fight for Freedom and allow consumers to make their own choice rather than be forced to pay for something they frequently neither need nor want?
Finally, for those naive souls who believe that an EULA gives you some protection or guarantees, think again…
I’ve been mildly intrigued as to why the volume of background noise and character assassination that has surrounded Mono has been on the wane over the last few months. Consequently, I started wondering if there were any obvious reasons for this outbreak of pacifism in what has sometimes seemed like a debating chamber for differing groups of religious fundamentalists.
Some of it is surely to do with Microsoft’s Community Promise made back in July 2009, but I doubt that is really the only reason for the attenuation. I do wonder if Mono might just simply be losing some of its lustre. In August Blackduck reported how the amount of code being written for FOSS projects using C# was pretty negligible at just 1.33% and that growth in C# usage over a 12 month period was virtually zero.
There were also some rather nasty and personal attacks which did nothing to help our community at large nor the reputation of the individuals’ concerned so maybe people have consciously, or subconsciously, decided to just shut-up for a while?
Quite recently Microsoft, along with Intel, announced that they will ship Silverlight on Linux as opposed to using the Microsoft/Novell sponsored Mono project called Moonlight. OK, admittedly this announcement was only for Moblin Linux, but hey, since when has Microsoft ever been transparent about it’s long term objectives or plans? Perhaps, Mono and Moonlight were just too heavyweight for Moblin devices (netbooks and smart-phones typically), or maybe there is more to it. It could be a very good start to a typical Microsoft "Embrace, Extend & Extinguish" strategy. Who knows? But it certainly isn’t exactly a ringing endorsement of Mono and Moonlight is it?
The awkward question: If it’s that easy to port Microsoft Silverlight to Linux, why does the Moonlight project exist at all?
“I’m really clear about our commitment to Moonlight. I see the work we’re doing with Miguel and Moonlight as core to our strategy for delivering implementations for Linux,” says Goldfarb, protesting, perhaps, a little too much. ®
Anyhow, my personal opinion of Mono hasn’t changed much. There are no Mono applications in Ubuntu that make me go weak at the knees and get all excited; far from it in fact:
- I’ve never really had any need for Tomboy at all and since discovering Getting Things Gnome my jotted notes and todos all go in this great little Python task keeping application anyway. If you have used, or ever wanted to use Tomboy in the past however there is now a clone written in C++ called Gnote. This is in the Karmic “universe” repository and can be installed either from Synaptic, the new Ubuntu Software Centre (now spelt correctly if you use an en_GB locale) or by typing
sudo apt-get install gnote.
- When I last used F-Spot, which was probably back in Gutsy or Hardy days I reckon, it annoyed me that the application wouldn’t automatically delete the pictures off my camera after importing. GThumb did and always has; so no big deal there then. There is also a new kid on the block called Solang that is in the Karmic repos too. I haven’t tried it in anger myself yet but I’ve heard good things from others.
- Media Players/Managers? “Banshee!” I hear you cry. Well, I’ve never tried it because I don’t have Mono on my Ubuntu desktop or laptops so I can’t say if I like or not as an application. On my Ubuntu machines, the only music player I have tried and actually really liked, is Songbird. There are still a few features missing, but the forthcoming 1.4 release is looking like it will plug some of these gaps. Songbird looks, feels and works fine for my needs.
On the 15th October a very important figure in our community penned his own contribution to this discussion. Jeremy Allison, of Samba fame, wrote a well considered letter essentially calling on the major GNU/Linux distributions to move Mono outside of their default and core repositories. It’s something others, including myself, have discussed before, but likely with a lot less weight than Jeremy’s comments will surely carry.
… I think it is time for the Mono implementation and applications that use it to be moved into the “risky” category, until the patent situation around it is deemed to be truly safe to use by default in Free Software.
Microsoft isn’t playing games any more by merely threatening to assert patents. Real lawsuits have now occurred and the gloves are off against Free Software. Moving Mono and its applications to the “restricted” repositories is now just plain common sense.
Anyway, back to the reason for this post.
In the latest, shiniest, bestest, release of Ubuntu to date, and it really is a cracking release, the desktop version of Karmic Koala (version 9.10) contains two Mono dependent applications in the default install along with the Mono VM and associated libraries etc.
Now, this time, we have 3 ways to go Mono free:
- Visit Jo Shield’s blog and get Chicken Little Remix (CLR). Chicken Little Remix (CLR) provides a solution for users who wish to use Ubuntu but would prefer it to not contain any Mono-based software. This 2nd release of CLR, based on Ubuntu 9.10, comes as a livecd with it’s own unique desktop wallpaper and also features replacement applications where appropriate.
- Use the KDE based Kubuntu instead of Ubuntu, which uses Gnome. (Thanks Mark for pointing out my omission in the comments below)
- Install the regular Ubuntu distribution and then remove the applications and their supporting packages*. The simple command required goes like this [Update] Thanks to Jo who mentioned the 3 libraries that should also be removed [/Update]:
sudo apt-get purge libmono* libgdiplus cli-common libsqlite0 libglitz-glx1 libglitz1
Which should reply with something similar to:
The following packages will be REMOVED
cli-common* f-spot* libart2.0-cil* libflickrnet2.2-cil* libgconf2.0-cil*
libgdiplus* libglade2.0-cil* libglib2.0-cil* libgmime2.2a-cil*
libgnome-keyring1.0-cil* libgnome-vfs2.0-cil* libgnome2.24-cil*
libgnomepanel2.24-cil* libgtk2.0-cil* libmono-addins-gui0.2-cil*
libmono-addins0.2-cil* libmono-cairo2.0-cil* libmono-corlib2.0-cil*
libmono-data-tds2.0-cil* libmono-i18n-west2.0-cil* libmono-posix2.0-cil*
libmono-security2.0-cil* libmono-sharpzip2.84-cil* libmono-sqlite2.0-cil*
libmono-system2.0-cil* libmono2.0-cil* libndesk-dbus-glib1.0-cil*
libndesk-dbus1.0-cil* mono-2.0-gac* mono-gac* mono-runtime* tomboy*
0 upgraded, 0 newly installed, 34 to remove and 0 not upgraded.
After this operation, 47.8MB disk space will be freed.
Do you want to continue [Y/n]?
NB: This command was tested on a default installation. The
purge switch is designed to remove configuration data too. If you have any important information on your system that might be dependent on these applications, please do your research and backup or copy it first. I test the command in a clean Virtual Machine build before using it on a live system: YMMV.
* If you are aware of any other packages that can, or should be removed, please let me know and I will update the post.
Depending on your vigilance or need, you may wish to install the package called Mononono which will keep a look out for you and alert you if an application tries to install any Mono components.
For those of you who do not happen to be scholars of ancient Egyptian history, the picture at the top of this article is of the Egyptian Pharaoh Akhenaten regarded by some as the first Monotheist:
Akhenaten tried to bring about a departure from traditional religion that in the end would not be accepted. After his death, traditional religious practice was gradually restored, and when some dozen years later rulers without clear rights of succession from the Eighteenth Dynasty founded a new dynasty, they discredited Akhenaten and his immediate successors, referring to Akhenaten himself as ‘the enemy’ in archival records.
Image courtesy of Wikimedia under several free licences.
Since I wrote about getting the Windows license fee refunded on my Asus 1008HA netbook here in the UK, there have been more examples where individuals have had some success.
First we had a story on slashdot in the USA that seemed to be inspired by my own:
Today Amazon credited my card with $65.45. After ordering an Eee PC 1005 HA from amazon.com, I asked them for a refund for the cost of Windows XP via the ‘Contact us’ form. At first they told me to cancel any items on my order that I wanted a refund for, but after I explained that XP was pre-installed on the machine they got it. They asked what the cost of the OS was, and I answered that I had no idea but that Amazon UK refunded £40.00. Within a few hours I got a response saying ‘I’ve requested a refund of $65.45 to your Visa card.’
Then we had some tales of difficulty in getting the refund from Amazon and Ebuyer, although I guess they will capitulate in the end as it seems the law is on our side:
If the retailer is awkward, then the way to a refund is avoid the trap of following the instructions in the EULA. Instead you request that the retailer replace the software with a version that isn’t ‘faulty’ (ie doesn’t have the additional terms and conditions imposed). You didn’t agree to them when you purchased the item and therefore they don’t form part of the contract of sale with the retailer.
The Sale and Supply of Goods to Consumers Regulations 2002 requires that the retailer replace the faulty item, or if that is impossible provide you with a refund. The Sale of Goods Act gives you the right to partially reject items. Essentially you assert your ’statutory rights’.
Simos Xenitellis writes about trying to acquire a machine sans Windows Tax. And finds a few locations. I note that the first comment to his post is suggesting he visit our own site http://nakedcomputers.org for more bare-metal suppliers.
It is very difficult to buy a computer without Windows (that is, to buy it with either Linux, FreeDOS or no OS) in the European market.
Why would you want to buy a laptop without pre-installed Windows?
1. Because you are simply not going to use Windows (for example, you plan to use a Linux distribution)
2. Because your school has an Developer Academic Alliance (formerly MSDN AA) with Microsoft and they provide the Windows software for you
3. Because your organisation has a company-wide agreement for Microsoft software, and you do not wish to pay twice for Windows.
4. Because you somehow have a Windows license or Windows package installation box already.
Sadly, when talking to the sales personnel of a manufacturer, it might look an easier strategy to just mention points 2 or 3. There is already some prior knowledge with the sales personnel that large organisations do not need the pre-installed Windows software.
And then we have Venkat Raghavan who has just bought an Asus 1005HA, again from Amazon, inspired by the earlier mentioned Slashdot article, and with not too much trouble has managed to get the Windows Tax refunded:
I’ve been a linux user for quite a while now. I looked to buy a netbook without Windows on it, but due to market conditions, that did not seem possible.
Based on this slashdot article, I went ahead and ordered the same item. (see my report on it here)
The first conversation was over the phone, which did not get me anywhere.
I had better luck over email. They offered me a refund of 10% on the price of the netbook, along with keeping Windows on it.
I however, asked again pointing to the slashdot article and after that they refunded me the price of Windows XP according to the article: $65.45
Thank you amazon for being so awesome!
That’s great. Congratulations on your perseverance and success.
Awesome news from Engadget about the open source future of the next generation of Eee PCs. Their ‘spies’ have uncovered information that the first Moblin-running Eee netbooks will be in stores come October. Asus, the Eee PC manufacturer, is apparently considering making open source OSes an option for all their netbooks in the future.
Please keep up the pressure dear readers. If you buy a computer where you do not “need” a Windows license, for whatever reason (see Simos’ suggestions for 4 of them above) then make sure you contact your supplier and request a refund. By all means use links and reports gathered around the ‘net to support your claim.
Hmmm, I think feel a new website idea brewing….
I installed Ubuntu on the machine. Everything worked out of the box (a firmware update was needed to speed up the Intel Wifi) and I was a happy customer. Because I don’t use the pre-installed Windows partition, I sent a polite e-mail to Dell requesting a refund for the license of Microsoft Windows and Works. I just stressed I was a happy customer (I am) and didn’t want to return the laptop. I didn’t accept the EULA and asked for an address to send the Windows restore DVDs.
The answer was fast and professional:
Thank you for contacting Dell online customer service.
We will not be collecting the software CD’s from you, but would arrange for the amount to be refunded back to your account.
Please allow 5-7 business days for the amount to get reflected on your account.
And indeed, a few days later € 96,78 was added to my credit card. That’s what I call a customer service WIN.
Back in 1995 something very odd happened. Microsoft released a new version of their operating system, jumping from version 3.x to version 95 which, as well as being a pretty innovative bit of version numbering, brought in a few other new things including the start menu. Now to get the start menu to work they pulled off an astonishing move and added a new key to computer keyboards, not just keyboards made by Microsoft (I am not even sure they did make them at the time) but keyboards made by all manufacturers. This key had a little windows advert on it and was called the Windows key. Quite how the competition regulators let this pass at the time and ever since is a mystery to me, but to this day if you go and buy a Logitech keyboard for your Ubuntu Linux desktop you will have a windows logo staring at you as you type like the eye of Sauron.
Keyboards without a windows key are few and far between. Here is a picture of one from ZaReason.
Todays announcement from Google that they are going to release an operating system may cause keyboard manufacturers to think about their little windows adverts a bit more carefully. Initially Google is targeting netbooks with integrated keyboards, presumably they won’t tolerate a windows logo on the keyboard. If and when the Chrome OS moves to a more desktop like platform will Google start pressing OEMs to add a Chrome key? Or will the key be neutralised to a more generic symbol that doesn’t advertise an operating system at all?