Sam Varghese Got It Wrong?

On the 10th of February I updated my original “Is Canonical becoming the new Microsoft?” post to make it clearer that what I was actually asking was about whether the company is becoming the next organisation that we love to hate because of the increasing level of criticism aimed at it and it’s flagship product Ubuntu.

Today, the 15th February, Sam Varghese has written about a conversation iTWire have had with Mark Shuttleworth regarding my original post. Unfortunately not only does he seem to have missed the point of that original post, but he also writes as though I was making an accusation or statement rather than asking a question:

“He was responding to queries from iTWire about a recent blog post that has claimed Canonical is becoming the new Microsoft.”

He goes on to list some of the points I made:

The blog post had listed a number of reasons why the writer thought Ubuntu was allegedly becoming the new Microsoft: the inclusion of Mono as a default; the creation of Ubuntu One, a proprietary software repository; removing the GIMP and other applications from Ubuntu; changing the default search engine to Yahoo!; discussion about what proprietary applications should be included in the Ubuntu repositories; and the appointment of Matt Asay as chief operating officer.

Please, let’s get this straight. I have noteworthy opinions on one or two of the points I mentioned, but that was not the point of the post. They were supposed to be taken as examples of a collection of decisions that are apparently, in various quarters, providing the fuel for an increase of criticism overall.

Personally I really am not bothered about the Gimp being removed (it is easy to install), nor OpenOffice.org from the UNR (I actually install the desktop edition on my netbook anyway), nor am I upset about Ubuntu One; it’s an interesting solution, I use it sometimes myself and I’m sure a Windows version will be most welcome by many around the globe. Neither am I bothered about the Yahoo search thing (If Canonical can get money from Microsoft then that’s just funny IMHO), and I was actually pleased about Matt Asay’s appointment; he will bring a wealth of commercial experience, a good dose of much needed sales & marketing skills to the operation and I’m sure much more besides.

Sam also didn’t mention any of this from my original post:

I really like Ubuntu. I use it everywhere, I help in the Ubuntu-uk irc channel when I can and we [our company] promote Ubuntu to our customers and I [as an individual] to friends and family.

What concerns me is not any particular item in the list above: some I care about, others I do not; as I am sure many of you will do too. It is the increasing volume of criticism and vitriol as a whole. It is getting louder. This, I believe, is indicative of a turning tide that, if we are not careful, will result in Ubuntu losing popularity and more of the FOSS community exercising it’s freedom.

I did not claim Canonical was becoming the new Microsoft. I asked if it might be. I also (admittedly not very clearly on my first pass) was interested in the reasons why Canonical/Ubuntu is getting more criticism directed at it at a time when it is becoming more successful and more important and was hoping to solicit some ideas and opinion as to how we could stop that increasing criticism and prevent what seems to be a fairly common occurrence with big and successful companies; we are even seeing it with Google now. Ubuntu/Canonical is built on very different principles to traditional commercial enterprises, so could we, as the community, come up with any ideas to prevent the “love-to-hate” syndrome?

I don’t read iTWire much. I only noticed this post from Sam as I had a couple of referred clicks to this blog today and was interested in where they were coming from.

Sam, your article paints me with a brush which I do not believe to be fair or accurate.

Is Canonical Becoming The New Microsoft? [Updated]

[Update: It seems I made my point very badly. Please read this follow-up post where I try to explain what I was asking].

Whoah! Hold on everyone. Let me don my asbestos suit first will you.

Thanks.

Right then. I have been thinking about this post for some time and I think the time is probably right for pressing the old “publish” button.

I am not trying to incite riots or wars in the halls of residence or corridors of power but Canonical/Ubuntu is starting to catch more “bad karma” than is healthy for it IMHO.

  • Let’s start with Mono. Yep. It’s been a prickly thorn for many and the concerns expressed are not going away. There’s no point in raking over the old ground; it is just one of the bad-karma attractants in a growing list.
  • Then we have Ubuntu One. Proprietary, closed, caused much debate and friction when announced and now the possibility of a Windows version too.
  • Next comes dumping GIMP, OOo and other much-loved applications from the default installation of versions of the forthcoming distribution.
  • Then the discussion about what closed/proprietary applications should be made available in the Ubuntu repositories.
  • Then we have the change of the default search engine from Google to Microsoft Yahoo.
  • Then Matt Asay joins as COO which should be, and probably is, good news. Matt is well known, respected and experienced, yet some of his prodigious public commentary tugs at the heartstrings of many a Freedom Fighter.

I don’t really want to comment on the individual points above; the point is that this list is growing…

I really like Ubuntu. I use it everywhere, I help in the Ubuntu-uk irc channel when I can and we [our company] promote Ubuntu to our customers and I [as an individual] to friends and family.

What concerns me is not any particular item in the list above: some I care about, others I do not; as I am sure many of you will do too. It is the increasing volume of criticism and vitriol as a whole. It is getting louder. This, I believe, is indicative of a turning tide that, if we are not careful, will result in Ubuntu losing popularity and more of the FOSS community exercising it’s freedom.

I’m pretty thick-skinned (I think I will need to be with this post!) so if you think I am barking up the wrong tree, or just plain barking, then say so. But I am noticing increasing criticism and anti-Ubuntu rhetoric which is not just because it is becoming more popular, although that is certainly one factor.

Something is changing and I am not sure it is for the good of Ubuntu or our community.

Thunderbird 3 on a netbook?

I’ve been discussing the layout of the forthcoming TB3 release on their mailing list recently.

Since I installed it on my new Asus 1008HA on top of the Ubuntu Karmic Alpha build I’m having a bit of an issue with the [relatively] huge size of the header panel for messages. According to a quick measurement in the Gimp, the header is using 137px of vertical space. Netbooks typically have a 1024×600px resolution, some are even smaller. 137px represents almost 23% of the available vertical space.

TB3 Classic View

TB3 Classic View


Here’s a screenshot showing the typical layout I prefer clearly showing the space required by the header. Note that I also have the Calendar plugin Lightning installed too.

There used to be a “compact header” layout that took up much less space but allowed you to see more of the information if needed. But for reasons I do not understand that has been dropped from the current builds which seems a bit of a shame to me. The size of the header is making TB3 quite difficult to use on the increasingly popular and common ultra-portable devices. I am assuming this will be same if you are using another operating system too.

It was suggested that I try one of the other “views” or layouts that you can choose in TB and provide some screenshots too. Here you go then:

TB3 in the Wide View layout

TB3 in the Wide View layout


TB3 in the Vertical layout

TB3 in the Vertical layout


TB3 Vertical layout with the Today Pane removed

TB3 Vertical layout with the Today Pane removed

As you can see, the header impacts the available message body considerably in all layouts. One thing I realised though is these screenshots show a plain text email from a newsgroup reader. How about another common type of email then? HTML…

TB3 Classic View HTML Email

TB3 Classic View HTML Email


TB3 Wide View HTML Email

TB3 Wide View HTML Email


TB3 Vertical View HTML Email

TB3 Vertical View HTML Email

I find these images even more telling. Note how there is virtually no working space in the Classic View to determine if the mail is one you want to allow images to be loaded. I don’t think the Vertical view works at all and even the Wide View which is probably the most usable of the three seems to just draw your attention to the header and not to the message itself.

I also notice that there is a rather silly bit of wastage to do with the Calendar and Tasks buttons (underneath the search box). Why can’t they appear alongside the rest of the main toolbar? If you have multiple tabs accessible then I can see why we need the row to hold the tabs, But when there isn’t a tab open, is it really necessary? Whatever the case, I see no reason why the Lightning buttons need to have their own toolbar. That’s just waste and unintuitive. I’d expect those buttons to be with the others, not out on their own like that.

I will post a link to this blog page on the mozilla.dev.apps.thunderbird mailing list for all to see and hopefully comment.

Don’t get me wrong though. I really like Thunderbird. I have a strong preference to it over Evolution. Whenever I have tried Evolution I’ve found it difficult to use (in the sense it isn’t obvious), and it failed to work with our CalDAV calendars which was a known and long standing bug (I am not sure if this is still the case). It also didn’t feel as stable as TB, and considering I regularly use Alphas or nightly builds of Thunderbird and Lightning that is saying something. There is also a bug that has been open since 2004 with the title “Evolution is unusable in 800×600 or 1024×768″. It has seemingly received little attention since it was reported 5 years ago.

A recent post to the bug above pointed me to a blog post by Srini Ragavan discussing a new development going on for Evolution specifically to create a UI that is better suited to small resolution displays called Anjal.

Anjal looks to be a very interesting development and one I will be following closely. If Evolution gets to be as easy to use and as polished as I feel about Thunderbird, then I might well end up giving it a try again.

Did Microsoft make Firefox?

This post by Matt Assay discussing how we got to a competitive browser market got me thinking. (Dangerous I know, but bear with me.)

… I suppose the truly intriguing thing is not that we have a competitive market for Web browsers again, but how it happened. Baker told me recently that Firefox is “an anomaly” because it managed to beat back overwhelming Microsoft market share. Can we do it again?

What was the tipping point when Microsoft’s Internet Explorer team finally had to start paying attention to Mozilla’s Firefox browser? And when did Google decide that it couldn’t subsist on Firefox’s roadmap and instead had to forge its own browser, Chrome?

Mozilla FirefoxMy own take on this is it was all Microsoft’s own doing. Think about it. Their browser, Internet Explorer [and more specifically IE6], was locked into the operating system that ran an almost every PC sold. So for Mozilla’s Firefox browser to take more than a 20% market share is pretty staggering. If you use Windows (as certainly a few years ago almost everyone did) you already have a browser on that Windows PC so why go and download another one? It isn’t quite the same for OpenOffice.org or Gimp for example. You are having to make a decision about acquiring an Office Application Suite or an Image Editor; whether you pay for commercial code or use FOSS is your choice. But with the browser, you already have one.

My conclusion to Matt’s question is that it comes down to just how bad IE6 really was. If it had been a half decent browser with acceptable support for the standards it was supposed to support then I don’t think Firefox, and possibly the entire FOSS ecosystem, would be as strong as it is today.

Presumably Microsoft could have patched and updated IE6 during the course of it’s life but they chose not to, and instead stuck to delivering a half-baked, non-compliant browser full of leaks and security holes and proprietary features that lead many unfortunate souls to build sites that only worked with Microsoft’s browser.

I think that it was the web development community that started this movement. Being professionally involved in helping Graphic Designers make websites work across browsers, I know just how BAD IE6 really is when it comes to supporting standards. If it hadn’t been so terrible, or even got fixed, I don’t think the web developer community would have started using Firefox in the numbers that they did and then espousing it’s virtues with quite the same level of gusto.

Of course, as well as being a decent browser, there were many new and innovative ideas and features in Firefox, a huge extension and plug-in library and cross platform support too. But as “most” users of a browser are simply surfing, then if IE wasn’t such a pile of steaming poo in the first place I don’t think many consumers would have been inclined to change at all.

What do you think?

Open Source Makes REAL Money

This is such a great story that needs no further comment from me.

http://pythonide.blogspot.com/2008/10/how-to-make-money-with-free-software.html.

So cooooool.

Building your own PC…

My regular desktop computer, Twoflower*, that I use for work and play is dying… :-(

Twoflower is pretty old now by PC terms and is becoming quite unreliable. I built it about 4 or 5 years ago I guess, although I can’t remember exactly when, and it has been a good workhorse until quite recently. But the time has finally come to move on.

I like building my own PCs and find it can also be a very cost effective way to get exactly the PC you want and, of course, you don’t have to pay the Microsoft Tax either. So, after planning and reading for a couple of months or so, I have just ordered the new bits which will come together to create Lobsang*.

I’m not a “gamer” so I don’t need a heavy duty graphics card or excessive cooling, but I do tend to run a lot of apps at the same time and some of them are quite “hungry”: Eclipse, VirtualBox Virtual Machines, Inkscape, Gimp, OpenOffice.org, Thunderbird & Lightning with as many email accounts and CalDAV calendars as I have, and Firefox with usually a dozen or so tabs open at one time and perhaps further instances of Firefox running too. I’ve also often got a remote X sessions running to a development server as well.

So, it was important to me that I built a PC that is pretty quick, can be expanded easily and will – again – hopefully last me for a good few years.

Here is my shopping list:

Antec Three Hundred Case w/o PSU
520W Corsair HX Series Modular PSU, ATX, EPS12V, whisper quiet, 5 year warranty
Asrock P43R1600Twins, iP43, S 775, PCI-E 2.0 (x16), DDR2/DDR3 1066/1333/800, SATA II, SATA RAID, ATX
Intel Core 2 Duo, E8400, Wolfdale Core, S775, 3.0 GHz, 1333MHz, 6MB Cache, Retail
Arctic Cooling Freezer 7 Pro
2GB (2×1GB) Corsair TwinX DDR2 XMS2 Dominator, PC2-8500 (1066), 240 Pin, Non-ECC Unbuffered, CAS 5
256MB Palit 9500GT, PCI-E 2.0(x16), 1600MHz GDDR3, GPU 550MHz, 32 Cores, HDTV/ D-Sub/ DL DVI-I
320 GB Samsung HD322HJ Spinpoint F1, SATA 300, 7200 rpm, 16MB Cache, 8.9 ms
Samsung TS-H653B/DEBH 20x DVD±R, 8x DVD±DL, DVD+RW x8/-RW x6, x12 DVD-RAM SATA Black OEM

The notable items on here I would say are:

  • Power Supply – It is a really important part of your system. A cheap “no-name” PSU gives you unstable voltages that will lead to operational and reliability problems, crap cabling which restricts airflow, inefficiency so you just waste money making heat and they can be surprisingly noisy. The reviews I read lead me to choose either this Corsair model or a 450W unit from “Be Quiet”.
  • The Asrock Motherboard – This was probably the hardest component to choose. I don’t need a top-end mobo that will overclock like a wild thing, but I did want one that would provide me with a decent platform and will allow some level of growth. This board looked to be just about right and very well priced for an Intel LGA775 board. It supports DDR3 (up to 4GB) as well as DDR2 (up to 8GB) memory and will run any of the latest generation Core2 dual and quad core processors including the most recent 45nm designs.
  • The Processor – I was, until quite recently, going to go for the outstanding Q6600 65nm Quad core chip but having read some more recent reviews it seems as though the newer 45nm designs are much more efficient and yet more powerful. In most review tests, this dual core E8400 outperforms the Q6600 device and has about half the power consumption. There are certain times when 4 cores are better, but seeing as I’ve happily lived with just one up until now I think two will be just fine!
  • No Operating System – I will, of course, be installing a Free and Open Source OS and that will almost certainly be Ubuntu Hardy Heron 8.04.1. In fact I am planning to have a spare partition or two so I can install other OS’s too.

The rest of the items are nothing too special. I am very fond of Samsung drives and have used them for many years now. They are usually very quiet, fast, reliable and are excellent value. The graphics card is a passively cooled device that will be very fine for Compiz and the minimal other 3D requirements I have. I wanted a new case as my current PC’s case is terrible. It was cheap, looked it too and is really noisy with quite a few 80mm fans churning away constantly. This new Antec Three Hundred case looks much better, has bigger 120mm and 140mm fans (that turn slower and thus make less noise) and has better cable management so air should flow well and is quite capacious so I have room to expand too.

My main source of knowledge for this lot comes from the excellent Custom PC Magazine. Although it is heavily geared toward gamers and high end systems, their no-nonsense reviews and technical features are the best I have come across, and I’ve been reading computer magazines virtually since they first appeared. When Custom PC review a product, if it is crap they really say so. There never seems to be any of the “polite excuses” or bias toward particular suppliers or vendors – unless they make really good gear that is. My only gripes with it are I’d like it to cover more Media and power efficiency topics and feature more Open Source software. Perhaps I should suggest some articles…

For the supplier of the bits, I have gone to Scan Computers. I have used them several times before and have no complaints at all. They have a great reputation for service and they do tend to have the best prices too. Hopefully the bits will be here by the weekend, just in time for my 10th Wedding Anniversary, so how much actually ends up getting assembled before next week remains to be seen…

For this blog, I’ll take some pictures of the bits before, during and after assembly and run through the way I put together a new PC. It isn’t terribly hard and is very satisfying when it’s finished.

Update: I’ve written two articles covering the build process. Part 1 is here.

* All the computers in our house are named after characters from Terry Pratchett’s Discworld novels. So far I have used: Rincewind, Mort, Binky, Moist, Angua, Twoflower, Gladys and Vimes.

Crunch Proofing Your Business?

I know I’m kind of preaching to the converted here but I have been thinking about ideas to promote OSS, and our company’s services, here in the UK. And I’m particularly thinking about this with regards to our current economic climate, i.e. very dodgy.

For most of the readership of this blog it will come as no surprise that Open Source is a bloody great way to avoid spending money on software. That’s a very simple argument and one that has merit. But clearly capital cost isn’t the only answer and replacing existing infrastructure with something new, even if it is free, can be costly in other ways.

So are there other benefits and factors where Open Source Software solutions can be of distinct benefit in these rather troubled times?

Well I think there are, and I’ve dumped some of my rather random thoughts down here. I’d love to hear your opinion on them and get any other suggestions you may have too:

  • To me, a major benefit of OSS to a business is when they are looking to deploy a new solution or service. Be it a CRM, or ERP, or perhaps their business model has changed and they need to actually do something fundamentally different to survive. Deploying OSS in this scenario is almost a no-brainer. You will have to pay to integrate this new service to some degree whatever solution you select; so why not use a free one and one that gives you an ability to adapt and change features in a far simpler way than with a proprietary system?
  • But now, cash is really tight. It is even more important that your business gets every penny it can from any investment it makes. So there may be an even simpler argument: If you can’t afford to invest in a proprietary software solution but you can get similar functionality from a free OSS solution, can you really afford NOT to go down the OSS route? Your competitors probably will.
  • Is OSS now the ONLY choice for the cash-strapped business? You can’t stand still. You have to do something to generate more leads/revenue/cash flow or improve operating efficiency etc. Standing still in our current climate is equivalent to going backwards in a growth economy.
  • Vista bashing? Many firms will probably be getting close to needing an upgrade cycle on their desktops. Do they go Vista? There are a whole world of reason why not too, including performance, reliability, security and the need to upgrade hardware. Is OSS ready for the Desktop. Personally I think so; but does Joe Blogs? Can they be convinced? We are certainly hearing more positive noises in this direction but is it a step-too-far? The costs of replacing your desktop licenses is going to be pretty steep.
  • How about bringing certain tasks back in-house? Many businesses will outsource to external companies specific jobs or functions that they use on a regular basis. By deploying OSS in-house, could they do some of this work themselves and save money, speed up the process, become more efficient? I’m thinking of these sort of things: basic graphics work, PDF creation, page layout, web design/maintenance. There’s no cost to download and install The Gimp, Inkscape, OpenOffice.org or Scribus. Moving a web site to a decent CMS like Joomla! from a hard-coded site (that you have to go back to your web designer every time you want content changed) could provide longer term benefits although this would require some up front cost.
  • Security. Is it a big deal for most SMEs? It doesn’t crop up that much in discussion. So I don’t think it is an area to major on. Do you? Clearly there are big advantages to using OSS (Linux) on the desktop for protection from almost all malware. But with existing infrastructure protected by AV, Firewalls, filters and IDS etc, is it worth changing? For it’s own sake probably not, but as part of a bigger overhaul, probably.
  • Servers and networked services. With M$’s release of Windows Server 2008(tm), is there an opportunity to promote the OSS alternative? Again, upgrades are not going to be cheap. Current VAR expertise will be limited with the new platform so where is the downside to using OSS based servers instead? Free, secure, immensely flexible and scalable. We have just seen Alfresco announce that their Open Source ECM now fully supports Microsoft’s Sharepoint stack. The big benefit here is in keeping your businesses’ documents on an open platform. Not locked inside a proprietary M$ one where you will be forever asked to pay to get continued access to your data.

That’s it for now. If you got this far, thanks!

I’d like to think this might become a short series of posts if we can get more and better ideas from you too.